Thanks Jeff,
I didn't read the reviews and I assumed it was a smooth sail based on how the "Biz" was marketed. Thanks for pushing them, they need to at least respond quicker than they are doing now. When people spend a premium, they want it to work. Something deep inside told me it was too good to be true. I spent the money already. I figure this will all be gone in a software update. Dont stop Jeff, You and the guys got this far. I hate when a company fails because the customers got fed up and class action movement slowly develops. I really hope they get it together soon. This is not usable for clients. For Business owners, you are really selling a branding option, other wise we would have gotten a regular Pogoplug. They are so focused on marketing themselves they are playing with fire. Unlike regular users, we CAN afford great lawyers, but I am very patient. They need to pay attention to the few biz plug owners who are really ticked. We really like the product, but fix the biz or at least tell us what going on, and not hold us hostage.
On the my.pogoplug.com site:
Sharing: The name of the tab that takes you to collaborating an linking
- Collaborate Folders: Folders shared with me, shared by others to my e-mail.
- Owner: Folders not yet shared with others (your folders)
- Editor: you've been given Read/Write ability from someone else
- Note: You can list folders shared by others with you by e-mail so you know who is sharing folders with you.
- But you CANNOT list files/directories that YOU share by e-mail
- Enabled Links: When you share something with someone else you provie the link, they become a collaborator with certain abilities.
- Note: You can list folders shared by others with you by e-mail so you know who is sharing folders with you.
- But you CANNOT list files/directories that YOU share by e-mail
On the dockstar.pogoplug.com site it's all sharing of different kinds.
- Files I share: Read or Read/Write
- Shared with me: Read or Read/Write
- Printers I share: That others can print to
- Shared printers: That I can print to
- You can list files/folders shared by you by e-mail, so you know who has access to your files and directories.
- But you cannot list files shared with you by others by e-mail.
Another important advantage to the Dockstar.pogoplug.com page (aside from the fact that the language is has more clarity):
1. You can create a public EMBED share that you can put in another webpage (HTML) - useful for hosting your own photos on ebay, among other things. Cannot do this with my.pogoplug.com page.
Suggestions:
- Adopt the dockstar.pogoplug.com share language == Files I share, Files shared with me, etc.
- Drop the new Link and Collaborate ideas, they are different and confusing ways to say shared with me, shared by me.
- ADD the List by E-mail for items shared with me (the view options) so I can list who is sharing with me BY E-MAIL
I've offered these suggestions to support, but they don't want to do it, or understand it, not sure which.
Please: users -- look at the two different approaches and copy/paste this suggestion to their support people.
Thanks
Jeff

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View unverified member's comment - posted by Alex Flemming