Hi TonyE

This is Christopher, head of Customer Outreach here at Pogoplug.

The 'Remember me' feature at my.pogoplug.com has always been a 'keep me logged in as long as I don't log out' feature.

If this working differently for you in the past, your browser may have been caching or remembering your Sign In credentials.

KR
Christopher
on behalf of the Pogoplug Team

I'm Unable to log on via the website. It tells me that IE8 is no longer supported. Does anyone know if this is correct?

@smithrc2 I am in exactly the same boat as you with regards my work pc. Everything you said is the same for me. It's very annoying. I really wish CE would think about these things before they go about making changes. Perhaps if there is enough of us, we should all complain by submitting a request to support, and bombarding Pogoplugs Facebook and Twitter Feeds. It's high time us Pogoplug customers were listened to.

I have been told by both support and Christopher Louie on Pogoplugs Facebook page that because more than 94% of visitors to the pogoplug website no longer use IE7, they are no longer supporting it. My request to reinstate its use until my IT department update our pc's has been forwarded on to the Pogoplug product team. I doubt it will make a blind bit of difference though. If you are on Facebook, I suggest you send him a message of complaint too, explaining that you are unable to log on because you're browser is IE7.
With regards my IE8 issue. I'm unable to log in on my laptop with IE8, but I'm ok on my desktop pc with IE8. I guess my laptop version is missing one or two updates.
Let me know how you get on.

@smithrc2: I've had a reply from Shimi at support and they have just told me that IE7 should still be supported. (Very Strange).
It appears to me that support don't know their own product sometimes. (or at least aren't kept up to date with the latest updates to their website). I'm on rest days at the moment but will certainly follow it up when I get back to work.

Christopher,

Thanks. The link you sent does work and allow me to access from work using IE7. Appreciate the use. Hopefully this site will stay up until my IT folks upgrade the browser or until the Product team provides IE7 support again.

Appreciate the assistance.

Ron

check ur remeber me fuctionality without logout from your account,
and again try to login than its working fine
[IMG]http://imagicon.info/cat/5-75/icon_smile.gif[/IMG]

The cloud... is it still relevant? I am leaning towards getting a serious device to replace pogoflop. This company is devolving into a quirky, poorly supported, lame solution. I am switching to something like a Synology device (rave reviews, btw) as soon as I can, and then this headache of a product will soon be just a fading memory.

Pogo... are your developers really that lazy that they have to deliver constantly changing standards? Make it work for all browsers. Period. Spoiled and lazy, cut and past coders will eventually make your service irrelevant.

There are tons of softwares and devices that support almost all versions of all browsers and almost all versions of all mainstream operating systems, even back to windows 95. We dont need all the animation and fancy glitter. Just hire a dev team that can write some real code that delivers a stable solution that embraces the web community instead of being exclusionary and forcing them to adjust, adapt amd upgrade their browsers. (and stop re-inventing the UI conventions). Links, Text, Resources and Protocols -- that is the web. Everything else is code. Advanced newer browsers can have the new featues, but don't break the entire service for the other users. Fire the person that made the decision to drop browser support. I mean, come on, IE 7 and 8? And Firefox 7? This is unacceptable.

The good news is that it is fixable with a few keyboards, some coffee and a good dev team.

Sorry if this post throws a kink in your 4 hour work weeks. But China is starting to deliver some great code along with the gear they deliver today. The USA makes nearly no technology anymore. All that is left is services, coders, sales and marketing. We are a nation of chairs and keyboards. Well, China and India are coming after those seats too. Where will our butts be then?

You have to stay relevant and keep a loyal base of users. With all these missteps, you are not being loyal or stable. That will render you irrelevant.