I had the same issue. Share link (video) do not work. I had already issue a ticket with Pogoplug. They are working on resolving this issues. For the meantime, you can use this link, https://dockstar.pogoplug.com/ to share video until they resolve the problem.

You should also put a ticket in since this is #1 issue.

I am unable to share links or collaborate using the connected USB drives or local computers. Links are not being emailed out. I have rebooted my Pogoplug unit and still no change.

Similarly, while out of town for the holidays my Pogo plug unit also stopped displaying any drives connected to it and said "offline". I rebooted the unit again when we got home and everything started working again. This is not the first time this has happened.

This is becoming VERY frustrating and makes me very hesitant to invest my money into additional Pogoplug products and services.

Is this a hardware or software services problem? I know I'm not the first person with this issue. What is being done to resolve it?

I have no problems being a beta tester, especially for Pogoplug, since I think it is a great idea. The problem is that I'm no longer ready to recommend it to anyone, especially family or friends, as a nice high tech addition for their home! There is no reason anyone should have to test out any link they create with Pogoplug to see if it actually works before they can send it out to friends!! And I found myself doing just that. Temporary Solution: I dont use pogoplug for sharing links to friends or family.

I still get complaints from the family when the streaming to the Xbox stops working. For some unknown reason every so often, the settings to stream are reset to disabled. Oddly enough, probably corresponds to software updates by pogoplug. UNACCEPTABLE. When checking with Support, I always get their version of Eject, Remove, Install the drive to pogoplug again, delete this or that file, and let us know.... it must be your drive, run a checkdisk,....