November 27, 2011 11:11 AM

Hi David,

This is Christopher, head of Customer Outreach here at Pogoplug.

We're really sorry to hear about the problems you've had with Pogoplug and your Drobo.

At this point you likely haven't pursued Support to help you out. At the very least allow us to supply a drive recovery tool to help you out.

Please write support@pogoplug.com and let them know I've sent you their way.

Kindest Regards,
Christopher Louie
on behalf of the Pogoplug Team