Hi Greg9062
We are aware of this issue with Pogoplug Cloud and are working on this.
Kind regards,
Christopher Louie
on behalf of the Pogoplug Team
Categories: Pogoplug Cloud
Has anybody has issues with missing thumbnails? Seems that any photo I upload from my phone doesn't load a thumbnail. All the photos that I upload from my PC appear perfectly, including photos that were originally taken with the phone and emailed to my PC. No file format changes. Confused I am....
I'm also having this issue with photos and videos uploaded to the Pogoplug Cloud from my Android phone and tablet. Out of 1.2GB of data that I let Pogoplug auto-upload, only one file can be viewed at all.
View unverified member's comment - posted by Sardonick007
Any word on this problem? I uploaded all pics/videos from my HTC EVO 4G a few days ago, and no images have appeared yet. The app sounds like a great idea but it looks like other people are having similar issues, looking forward to a fix soon!
Hi all
After checking in with Engineering any issues with thumbnail generation uploading from iOS or Android should be resolved by now.
If you continue to have issues, please contact Support. They'll likely need a copy of the original file that fails to generate a thumbnail as well as your device and Android version.
Kind Regards,
Christopher

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