OUR NETWORK:TiVoCommunity TechLore MyOpenRouter Dijit Community MediaSmart Home See all... About UsAdvertiseContact Us
Previous Thread | Next Thread

 
Learn about scoring Forum's Raw Score: 82186.2
November 10, 2011 07:14 AM

Categories: Pogoplug Classic

Rating (0 votes)
  • 1
  • 2
  • 3
  • 4
  • 5
Rate This!

Member Avatar

JJ

Member
Joined: 03/18/2010

My Pogoplug desktop software has been acting strange for the last few days, so I decided to upgrade the desktop version. I was running 2.5.5 (Windows 7), and I upgraded to version 3.1.0.70. Since installing this new version, I am constantly having to click "Reload Pogoplug Drives". Windows Explorer becomes unresponsive and any program that I'm using to access a file on my Pogoplug drive (usually a graphic file or a Word document) also becomes unresponsive. Said files are being accessed over my LAN.

I've been using this product in this manner for quite some time now and I don't understand why the quality of the product seems to be declining over time. Is anyone else having a similiar issue? Has anyone found a fix?

Discussion:    Add a Comment | Comments 1-7 of 7 | Latest Comment

Michael H Avatar
Cloud Engines
  • member since: 12/17/2010
  • rank: 6405 of 13233
  • 15 comments
November 22, 2011 3:56 PM

Hi JJ,

Please make a support ticket at support.pogoplug.com - You might see if you can zip up your Pogoplug log files folder and send that to support. Hopefully that'll help identify what might be happening. Its a hidden folder at C:\Users\User Name\AppData\Local\Pogoplug

Thanks,

Michael

Pogoplug Test Engineer

JJ Avatar
Member
November 23, 2011 11:59 AM

Thanks Michael, I'll locate the file and send it to support.

Generic Member Avatar
Member
November 23, 2011 12:09 PM

Has this been resolved? I have the same issue.

JJ Avatar
Member
November 23, 2011 12:14 PM

No, hasn't been resolved yet. I'm going to do what Michael suggested when I have the time and hopefully they'll be able to work it out.

Generic Member Avatar
Member
  • member since: 11/30/2011
  • rank: 3741 of 13233
  • 1 comments
November 30, 2011 5:34 PM

I am having this exact problem. Where can I sent the files?

Generic Member Avatar
Member
November 30, 2011 10:13 PM

Has always happened to me too, whenever my computer sleeps and wakes up.

JJ Avatar
Member
December 13, 2011 10:45 AM

Support ticket sent with the requested files. I'll keep the thread updated on any response I get...

Discussion:    Add a Comment | Back to Top | Comments 1-7 of 7 | Latest Comment

Add Your Reply

(will not be displayed)

Email me when comments are added to this thread

 
 

Please log in or register to participate in this community!

Log In

Remember

Not a member? Sign up!

Did you forget your password?

You can also log in using OpenID.

close this window
close this window