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October 9, 2011 02:13 PM

Categories: Pogoplug Classic

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Rangies3

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Joined: 10/09/2011

Since the purchase of pogoplug, which I have hardwired to our verizon router and to a Seagate 3TB drive, our wireless laptops will lose their internet connections whenever they are restarted or are idle for too long.

Network and Sharing Center show our SSID as connected, but the Pogoplug device seems to trump it and prevent internet access for the laptops. Sometimes, the troubleshooter will diagnose "invalid IP addresses" on the laptops. Other times, the device manager will show the WiFi network adapter as disabled. Most of the time, I get an "unable to detect the problem" message. There is no consistency in the issue, other than that we keep losing our internet connections. I'd love to fix the root cause of the problem, which never seemed to happen before Pogoplug.

Also, once Pogoplug is installed on a computer/laptop, should the hardwired backup drive show up on the laptop network map? I do not see it, even when I do manage to get an internet connection.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

October 9, 2011 8:15 PM

What do you have to do to fix make the connection come back? One thing you might try is turning off the 'Stream photos, videos and music to your PS3? and Xbox 360' if on, to check and see if it is causing an issue with your router.

WHen you have the Pogoplug software installed and running you should see your hard drive(s) plugged into your Pogoplug as something like Drive P:

They don't show up in your network map.

Place Shifting Enthusiasts

October 10, 2011 10:08 PM

OK, I do not have the streaming enabled. That must not be the problem.

An odd thing about this problem is that not all of our computers are having this connectivity issue. We have five laptops in the house: Two are 2 years old, and three were purchased very recently. One of the laptops has never had this problem. Laptop #2 only has it occasionally. Laptops #3, 4 and 5 have it constantly, and often nothing I do will fix it (I can usually end up getting the connection after hours of troubleshooting one thing after another, but the fix is inconsistent and sometimes happens when I walk away). Of the computers that are most irritatingly affected, two of them are the older ones, and the third is one of the new ones

So, I can't peg the problem on the age of the computers or the streaming. Any other suggestions?

Thank you for the help!

October 11, 2011 9:01 AM

could your router be flaking out? i;ve had all sorts of issues with N routers not able to give DHCP addresses, not DNSing correctly, ect....

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

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