I'm having the same problem suddenly today. I have seen it not show up before, but performing 'reload drives' usually resolves this, but not today. the P drive just will not show up. But it's accessible through my.pogoplug.com

I've got extactly the same problem. I can access it through the web but it won't show up as a drive. (Using XP)

I've not changed any settings and I've tried reloading all the software but I can't fix it.

I would be grateful for any ideas.

I'm having the same problem. I've wasted the last 2 hours trying to fix it, so my out of town guests could watch movies in one room and stream music in the other...Pogo really almost killed my night, and they now won't be buying one...thank goodness for PlayOn!

I have tried uninstalling the pogoplug software the reinstalling... this has made it work again. It is showing the very same version (3.1.0.70), so not sure what caused the problem in the first place?

tarheel360vr said: I tried the uninstall/reinstall route on my Mac. Did not work. Getting the same message that the Preference Pane does not load. Most odd that this error is cross-platform, so something is definitely amiss at HQ.

I uninstalled and reinstalled and it cleared the issue up. But that's on a Windows 7 machine.

Reinstalled the Pogoplug software on my Windows 7 machine, and voila, The P drive is available again.

But... Is this the kind of 'problem solving' Pogoplug recommends? Although it works, I can't believe that you have to reinstall the software when the P drive dissapears.
There should be, for example, a registry patch available.

All the above apply to my situation as well. I have one half dozen computers, XP and W7 that all mount and show the "P:" drive without hitch and one that does not. Reinstalled, updated, hard-wired, no fire-walled ... nothin'.

strange, i opened up my windows explorer under XP and all I had was a folder for files shared with me. signed into my.pogoplug.com and it said that I had no drives attached to my unit(i have 3 USB Flash and 1 USB Sata spinning). rebooted the unit and the drives showed up in my.pogoplug website but still not in windows explorer. finally worked when i signed out and signed back into the app.

also, under android app, pogoplug reported status to be offline.gad to logout and log back in.

Count another one for all this mess. I've got XP and my Cloudstor has the same symptoms.

For a while I was getting the P drive to show up, but whenever I tried to browse the folder, Windows Explorer would crash.

Seems like there might have been a firmware update? The browser UI has changed a bit recently.

And now all of the websites are down, so I can't even get the "drive not attached" message.

Really frustrating.

somewhere along the line, i think our pogoplug units all lost connection to the my.pogoplug.com site so we need to reboot our pogoplugs and relogin. in the android app, my pogoplug even after rebooting it, came up as offline until a logout and logged back in.

as for the explorer crash, has to be some related software like an windows update. i can only guess that something is blocking the ip6 tunnel from being created?

Same issue here. Win 7 64-bit. No "P" drive listed in windows explorer as local drive but drives are present on the website. Reinstalled the software (without removing first) and stil;l have same issue.

same boat as you guys...WTF?!?!?! Anyone at pogoplug care??