Hi all.

I have a new popplug (black) device attached to the ethernet port of my router.  I also have 2 TB hard drive with media content.  I am able to stream movies and movies within my LAN on all windows, Mac and Android devices.  I can absolutely NOT stream anything from outside my home or from my school, work or any public WiFi networks. the most frustrating part is that if i try to download something from my pogoplug connected hard drive from my work network, i get 200kb/s download speed.  

I 1st thought that i have slow upload speeds on my home ISP connection.  I called AT&T and swithed my services to a faster fiber optic Uverse connection which gives me 12mb/sec download and presumably 3mb/sec upload speeds with no improvement in my pogo drive downloads.  What is it that i am doing wrong ? OR is this device not capable of giving me super fast capabilty to download content from my pogoplug connected drive from the outside network. 

Any help would be appreciated. Even of someone tells me that its not possible, that will help me because at least i'll stop trying to do the impossible.  However, pogoplug product description claims that i should be able to download without problems.