OUR NETWORK:TiVoCommunity TechLore MyOpenRouter Dijit Community MediaSmart Home See all... About UsAdvertiseContact Us
Previous Thread | Next Thread

 
Learn about scoring Forum's Raw Score: 137194.0
August 9, 2011 10:24 AM

Categories: iPhone & iDevices

Rating (0 votes)
  • 1
  • 2
  • 3
  • 4
  • 5
Rate This!

Member Avatar

jim8650

Member
Joined: 08/09/2011

I have the latest popgoplug desktop software installed on my PC running XP. And I have a Verizon iPhone 4 with the pogoplug app version 4.2.2

When I initially got my pogoplug pro and the iPhone app, there was no way to move back and forth within an audio stream, like you can within the Dropbox app for example.

Then a subsequent update to the app provided this feature.

Now, the slider bar is there, but when you try to move forward, the slider moves and stays where you put it, but instead of jumping ahead in the stream, it starts from teh beginning.

Also, the countdown timer at the right of the slider does not show time properly. Instead of counting down with a display like 48:20, then 48:19 etc., it starts out -0:-00, then -0:-01 etc.

Anyone else experiencing this?

Anyone know what is wrong?

Discussion:    Add a Comment | Comments 1-4 of 4 | Latest Comment

Chris Louie Avatar
Cloud Engines
August 11, 2011 2:40 PM

@jim8650

We just did a quick test on an iPhone 4 running 4.2.2 of the Pogoplug app and successfully scrolled back and forth through a music track during playback. The elapsed time also updated properly.

With any issues with media files, it's important to isolate if the problem exists for all music files are just selected files. In the case of selected files, please make sure you have no issues playing back on your iPhone locally after you've sync'd through iTunes.

If you can't playback even after syncing the same file to your iPhone, this sounds like the actual music file is corrupt.

If you can playback the same music file(s) on your iPhone after copying to it using iTunes but not using the Pogoplug iPhone app, please 'Submit a support ticket' using 'Help Center' at my.pogoplug.com.

They'll likely want a few samples of the problem music files as well.

Kind Regards,
Christopher
on behalf of the Pogoplug Team

Generic Member Avatar
Member
September 25, 2011 3:13 PM

I have the same problem. All the files play perfectly on itunes (downloaded music and ripped music). I can play the files with the app, but I cannot move backwards or forward. Please help.

Thank you!

Generic Member Avatar
Member
September 26, 2011 4:55 AM

I still have the problem

if no one else has an answer and replies to this thread, I will probably uninstall my pogoplug and start from scratch to try to fix the problem

very frustrating

Chris Louie Avatar
Cloud Engines
October 3, 2011 3:26 PM

jim8650 said: I still have the problem if no one else has an answer and replies to this thread, I will probably uninstall my pogoplug and start from scratch to try to fix the problem very frustrating

Hi jim8650,

If you haven't already, please 'Submit a support ticket' using 'Help Center' at my.pogoplug.com.

Kind Regards,

Christopher

on behalf of the Pogoplug Team

Discussion:    Add a Comment | Comments 1-4 of 4 | Latest Comment

Add Your Reply

(will not be displayed)

Email me when comments are added to this thread

 
 

Please log in or register to participate in this community!

Log In

Remember

Not a member? Sign up!

Did you forget your password?

You can also log in using OpenID.

close this window
close this window