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July 28, 2011 11:14 AM

Categories: Pogoplug PC

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Ryan McKenney

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Joined: 07/28/2011

Recently I have encountered an error "You may need to enter the name and password for an administrator on this computer to change the item named "whatever pogoplug drive I have selected". It gives this message whenever I try to copy a file from a Pogoplug drive to my MAC.

I am logged in under the Administrator account, I click on Continue, enter my password, and the file appears to start copying over but it does not. I am running Pogoplug 3.1.0.65 (I downloaded it yesterday July 27 on the Pogoplug site)

This started happening after upgrading to Lion.

I have not gotten the message (error code -8003) as mentioned in other threads involving Lion.

Any ideas? I'm able to open Parallels then transfer files over just fine in Windows, so it isn't a huge issue but I would like to know if there is anything I could do. I'm somewhat new to MAC so I am not sure if it is a permissions or other system setting. When I right click on a file on a Pogoplug drive the Sharing & Permissions section says "You have custom access".

Edit: The problem still occurs running Pogoplug version 3.1.0.67

Discussion:    Add a Comment | Comments 1-5 of 5 | Latest Comment

July 28, 2011 4:51 PM updated: July 28, 2011 4:51 PM

@Ryan McKenny,

What kind of file system is the drive on the Pogoplug to which you are trying to copy files?

-Nick

July 28, 2011 10:10 PM

It is NTFS. I wrote to support and got a custom uninstall script which worked out wonderfully. Thank you! :)

July 29, 2011 6:59 AM updated: July 29, 2011 7:09 AM

Hi Ryan,

I have the exact same problem.
Could you share the script given to you by the support?

Thanks

EDIT : OK I found the pkg in the forum.

August 1, 2011 12:37 AM

I had the same problem.

I found that updating the pogoplug software on my Mac corrected the issue perfectly.

I was using version 3.1.0 and I used the "check for updates" option in the pogoplug software to update to version 3.1.1.

August 2, 2011 6:24 PM updated: August 4, 2011 6:48 PM

I've got a similar, and prehaps related problem. On OS X Snow Leopard (10.6.8), I'm getting a "not enough room" error when trying to upload a 600 mb movie to my Pogoplug. The USB drive is essentially empty.

Discussion:    Add a Comment | Back to Top | Comments 1-5 of 5 | Latest Comment

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