no telephone support? is this a joke or something. This seems like a great product but its not as advertized.
Categories: Hard Drives / Storage
what is going on? I can see all files on my PC fine but none of the drives attached directly to the pogo work. I have reformatted them and rebooted the pogo several times. I cant get this to work. Im a a pretty advanced user and this is making me feel stupid. 
it seems it was not activated. Even though it was installed on my PC. I still needed to activate the device.
I'm still trying to get this working the first time. When in Active Copy and I click on "Set up Active Copy on a new folder", the return screen shows files on my computer's internal hard drive but not on my usb connected external hard drives which is the location of the files I want copied to my PogoPlug harddrive. This has all been pretty frustrating and having to rely on a bulletin board for product support makes no friend of me.
Steve
citylights said: I'm still trying to get this working the first time. When in Active Copy and I click on "Set up Active Copy on a new folder", the return screen shows files on my computer's internal hard drive but not on my usb connected external hard drives which is the location of the files I want copied to my PogoPlug harddrive. This has all been pretty frustrating and having to rely on a bulletin board for product support makes no friend of me. Stevedid you activate it? I had the same problem. Make sure its "activated" https://my.pogoplug.com/activate/index.html
I have similar problem. I have two USB HDDs attached to pink Pogoplug. They worked fine untill I found Pogoplug no longer recognized them at all. Restarting Pogoplug with one drive ot two drives attached did not work. I even tried restart Pogoplug without drive and attach a drive later, still it did not work.
Then I attached USB Flash memory as third drive, to front USB connector in may case. then all three drives are recognized.
Some say Pogoplug is picky about HDD, but I simply say it is a bug, a BIG bug. These days no PCs and devices have problem to recognize ordinary USB storage except this Pogoplug. Pogoplug is a product with an excellent idea and poor engineering.
It happened again.
I can not stand the situation anymore. I paid a hundred bucks for it and it does not function as it claims. I already spent more than enough time and efforts to improve the situation, but not anymore.
I switched off Pogoplug and am going to set up my own VPN. That will do what I am expecting to Pogoplug and VPN is established and much more stable technology.

RSS



PS: I have a black pogo and software 3.1.0. I cant see the drives on my laptop or my iPhone.