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July 27, 2011 04:14 PM

Categories: Hard Drives / Storage

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lotust

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Joined: 07/27/2011

what is going on? I can see all files on my PC fine but none of the drives attached directly to the pogo work.   I have reformatted them and rebooted the pogo several times.   I cant get this to work.  Im a a pretty advanced user and this is making me feel stupid.   Foot in mouth

Discussion:    Add a Comment | Comments 1-8 of 8 | Latest Comment

July 27, 2011 4:16 PM

PS: I have a black pogo and software 3.1.0. I cant see the drives on my laptop or my iPhone.

July 27, 2011 5:25 PM

no telephone support? is this a joke or something. This seems like a great product but its not as advertized.

July 28, 2011 6:11 AM

it seems it was not activated. Even though it was installed on my PC. I still needed to activate the device.

August 1, 2011 8:51 PM

I'm still trying to get this working the first time. When in Active Copy and I click on "Set up Active Copy on a new folder", the return screen shows files on my computer's internal hard drive but not on my usb connected external hard drives which is the location of the files I want copied to my PogoPlug harddrive. This has all been pretty frustrating and having to rely on a bulletin board for product support makes no friend of me.

Steve

August 4, 2011 1:31 PM

citylights said: I'm still trying to get this working the first time. When in Active Copy and I click on "Set up Active Copy on a new folder", the return screen shows files on my computer's internal hard drive but not on my usb connected external hard drives which is the location of the files I want copied to my PogoPlug harddrive. This has all been pretty frustrating and having to rely on a bulletin board for product support makes no friend of me. Steve
did you activate it?  I had the same problem.  Make sure its "activated"  https://my.pogoplug.com/activate/index.html

August 6, 2011 9:30 PM updated: August 6, 2011 11:10 PM

I have similar problem. I have two USB HDDs attached to pink Pogoplug. They worked fine untill I found Pogoplug no longer recognized them at all. Restarting Pogoplug with one drive ot two drives attached did not work. I even tried restart Pogoplug without drive and attach a drive later, still it did not work.

Then I attached USB Flash memory as third drive, to front USB connector in may case. then all three drives are recognized.

Some say Pogoplug is picky about HDD, but I simply say it is a bug, a BIG bug. These days no PCs and devices have problem to recognize ordinary USB storage except this Pogoplug. Pogoplug is a product with an excellent idea and poor engineering.

August 6, 2011 9:45 PM

totally agree!!!!

August 7, 2011 8:20 AM

It happened again.

I can not stand the situation anymore. I paid a hundred bucks for it and it does not function as it claims. I already spent more than enough time and efforts to improve the situation, but not anymore.

I switched off Pogoplug and am going to set up my own VPN. That will do what I am expecting to Pogoplug and VPN is established and much more stable technology.

Discussion:    Add a Comment | Back to Top | Comments 1-8 of 8 | Latest Comment

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