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Case for support, you can contact them using support@pogoplug.com.
Provide as much details as you can...
Also you might want to check that your software is upgraded to premium, you can do this from Control Panel -> Pogoplug: Account Tab -> Account type should be Premium.
I purchased the premium Pogoplug software and installed it on my WIndows computer running Vista Home Premium.
I downloaded the pogoplug app onto my iPhone.
I tried to watch a video on my iPhone
I pressed "watch"
I received an error message: "Unauthorized. You are trying to watch a movie. Watching movies requires the Pogoplug Premium software.
Please assist. Thanks.
June 30, 2011 7:10 AM
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