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if your unit is "Processing media", it;s taxing the cpu and will give you unpredictable results and choppy performance. what it;s doing is making thumbnail, transcoding video, making album art, indexing files. it;s a lot of stuff to do. the best you can do is just wait for it to finish before evaluating. I turned off transcoding of video because it was just not working for me and i only needed it to play video in the default video player of my phone(only suppports H264).
after 3 weeks, I have decided that can;t really watch video over 3g using this unit and I am on the mighty Verizon network in the heart of 3G land. Don;t know who your provider is(at&t?) but if I am having issues then I wonder who isn;t. switched video players on my Android Phone from the built in to Moboplayer and now i can atleast watch AVI files locally from attached USB flash drive and spinning 7200 drive.
over 3G, music and photo playback works adequately to me to my phone. your issues may or may not be related to the stability of your connection in a moving vehicle.
of course the biggest issue is due to the fact that the cpu on these units are rather underpowered. to be expected in a device that consumes only 4 watts of power.
I wanted to believe that the other issues were the USB interface, slow USB flash drives or my network(started with 100 mb and then switched to 1 gig) and home network internet upload speeds(consumer DSL) but I have an old P4 running windows 7 with MCE and am able to stream AVI and WTV files using the Remote Potato addin over 3G very well since I switched to the Moboplayer video player on my phone. I had been using the paid version of vPlayer and I kept getting buffering issues.
so my conclusion is that the Pogoplug does work within certain limitations and caveats. as the saying goes "your mileage may vary....."
by the way, i don;t think the web interface to my.pogoplug.com supports anything except basic file management.-- Edited to say, apparently not true-the fault was that I was using a non supported browser....Firefox.
Just got my Pogoplug Pro about a week ago and so far I've had nothing but problems with it. I was excited when I bought it because I thought it would give me a viable option to listen to my music library on my iPhone and at work on my office computer...which I thought was one of the main purposes of the device. No luck...
I copied about 20 GB's of music from my iTunes library over to a Western Digital 500 GB hard drive which is plugged into the Pogoplug. I have the iPhone app and can see the files (some of which have the album artwork, most do not). However, when I select a song to play it just crashes the app. And this is on my home network. In my car this morning, I tried again to play a song. This time it didn't crash, but it only played about 2 seconds of a song before stopping. I hit play again, got another 2 seconds, stopped again, and so on.
Now in the office, I go to mypogoplug and can see the attached hard drive and the music files, but they will not play at all.
Do I have a lemon or does this just not work as advertised? By the way, I will also fill out a support ticket but was just looking for some user advice here.
I have about 35 GB worth of MP3s. 192 kb rate. So far so good with me. I am remotely listening to a song on 4G on my netbook now using Windows Media Player and its ok.
I think there is something going on with the app for the apple devices. I couldn't connect to the home network over the web the few times I tried with my mother's iPad. While at home on the home network, the app saw everything and worked fine.
But I gave a friend with an iPad access to some files and they had no problems seeing the music and video files...Go figure. It works for some, not for others.
My audio files have always worked well. The video files do have to be transcoded. The Pogoplug web app can transcode things, but it takes forever. I use AVS4U Video Conversion software, and covert things over to H.264 for my Android based smartphone, and things play back smoothly now.
I have been fighting with the Pogoplug experience for close to a year, using both a Seagate Dockstar and now a pogoplug pro. I have attached different drives and had problems with the PC software, had the drives disappear, and most frustrating, had the drives get "corrupted" for no reason. Each time this happened I had to scan the drives, and then the Pogoplug would see them again.
I have had a single drive connected to the Pogoplug for the last three weeks without any issues. It is finally sharing properly, and I can also access the music files from my iPad if I use the iPhone app. The iPad app is still not working properly.
I did not do anything different for this last attempt, but for some reason it is now working where it did not before.
My suggestion would be to take this in baby steps.
1) Can you see and play your files using the browser interface? For the longest time, I could see the files through the "files" tab, but not through the "media" tab. I had to reformat the drive and completely reset the PogoPlug setup to get rid of some phantom files that were coming in from somewhere.
2) Can you see and play your files using the PC or Mac software?
3) If using an iPad, ignore the ipad app for now. The iPhone app works, but not the iPad app.
Pogoplug has a lot of potential, but seems to be VERY temperamental.
Good Luck
I just received my Pogoplug Pro on Wednesday and am still deciding whether to return it or not.
My Pogoplug Pro has yet to play an audio file (MP3, Wav, AAC, anything). Crashed several times with an error given over the web interface. After the error I have to pull all connected drives, plug them back in and wait, and wait some more.
Only one video transcode has ever finished, the others just choke and disappear from the queue after a few percent of completion.
Nothing has ever played successfully over 3g on an iPhone with 0.97Mbps down reliably with peaks over 1M. Enough for any other streaming app I've used.
With the exception of the USB port the Pogoplug does less than my WRT54G running DDWRT with the MMC mod.
Maybe just made up my mind...
Same here Pogoplug Dockstar is a P.O.S.
Dropbox works way better, considering all the time, money and effort wasted on trying to get this POS to work, I'd be better off paying for a dropbox pro 100.
Thanks for the input. Still no luck streaming mp3's. I can see the files under both the "Files" tab and the "Media" tab, but they will not play no matter where or how I try.
Like I said, using the iPhone app on my home network, it plays literally about 2 seconds of a song before stopping. I have a relatively fast home network with an Apple Airport Extreme base station so I shouldn't be having issues like this. In my office, I cannot get any audio to stream. The player comes up in the corner and just sits there even after hittin the play button multiple times.
Maybe I'll try another hard drive to see if that's the problem. If that doesn't work, I'll be packing it up and sending it back.
I had same issue : Very slow transfert rate (up to 1Mo/s in wired 1gb network), my x360 can see my movie only 1 percent of time, but of course can't read it properly it...
When i try deleting file, thing get even worth : deletion of 100 files could take 30min !
I have tried every tips on this forum (disabling thumbnail, indexing and so...) and i got it since 6 month. Upgrade soft& firmware, change network topology, using MAc or pc, ipad or android,and x360.
POGOPLUG IS FAR AWAY FROMIT PURPOSE...
Maybe it can be a friendly ftpwith it web app...
Money wasted, to conclude :
NO pogoplug did not work at all.
The first thing you HAVE to do is turn off Pogoplug's transcoding (go to my.pogoplug.com, sign in, go to "Settings" -> "Media Settings" -> "Optimize your videos for playback:" and select "Never"). Pogoplug's transcoding/optimizing is too slow to be useful and I'm not even certain whether the format that it creates is suitable for quality streaming. The last time I tried a video that was transcoded by Pogoplug it just crashed the iOS app (I mistakenly tapped the "Optimize it" button instead of "Watch Original" -- waited for probably a day to allow it to finish and then whenever I tried to play that file the app would just crash).
I transcode all of my media beforehand using Handbrake or iTunes/QuickTime and those files seem to work pretty well except remotely via the iOS iPhone app. Remote playback of streaming media on my iPhone 3GS works intermittently with either the v4.1.1 or new v4.2 app. By "intermittently" I mean that it will work well -- almost flawlessly -- for a week to ten days and then for some unknown reason it will stop working when using the very same media and setup. Then after several days to a few weeks it will start working again without any changes to my setup. I've gone through this type of cycle probably three or four times over the last several months and once it stops working there is nothing I can do to get it started again. However, from past experience it may start working again in another week or so.
I'm currently in a "non-working" phase on my iPhone and I don't know when or whether it will start working again (for remote streaming). Local WiFi access continues to work well, the my.pogoplug.com portal works on my iPhone for both 3G and WiFi media streaming (remote and local), and my iPad 3G still streams my media over both 3G and WiFi. However, the iPad has shown behaviors similar to the iPhone in the past (intermittent periods when it won't stream over 3G), but it's been working well both remotely and over my local network for at least a month or more. I even updated my iPad to the new v4.2 iOS app and streaming over 3G continued to work, just like it did with the v4.1.1 app for the last several weeks.
By the way, my home internet connection is over DSL and I can stream video over 3G (when it is working) even though my upload speed is only 420Kbps. Of course, I compress my video down to something like 320Kbps which actually doesn't look that bad if you keep the dimensions at around 320x240 (QVGA). My audio is compressed to 80Kbps using HE-AAC (good enough for remote listening while in the car, etc.).
Well just an update - I am able to stream audio via the web interface, but here's the catch...it will only stream if it's something in mp3 format. However, the majority of my music collection is Apple Lossless (m4a) and will not stream at all. Is this normal? I thought m4a was an acceptable format for the PogoPlug player?
Still no luck with the iPhone app.
what would be helpful would be some indication of what works are what doesn;t. i bet atleast 50% of the gripes are format issues or trying to do stuff that the pogoplug was never intended to do(or atleast advertised to but just not physically capable).
tried streaming a WMV file from the pogoplug pro over local wifi and it failed-was very choppy and unwatchable. guess I will stick to AVI and MP4.
@Webb, Pogoplug does support streaming audio files encoded with Apple Lossless, but the browser you are playing them through must also support streaming that format. Safari using HTML5 is the only browser that supports Apple Lossless audio, so that's the browser you have to use to stream that content. Make sure that "Use HTML5 video if your browser supports it" is checked in Media Settings as well; otherwise, your browser will use Flash to stream the audio, and flash doesn't support streaming Apple Lossless. iPhone and iPad will also support Apple Lossless.
Also, m4a files are not all encoded with Apple Lossless; they may also be AAC. Any m4a files encoded with AAC will work on any of our supported browers (and mobile apps) when using either HTML5 or Flash.
@madman999, while we'd love to hear about wmv files that you are able to get to play, in general they are not recommended with Pogoplug. For a complete list of supported video formats, as well as information on which browsers support which native video formats, refer to http://support.pogoplug.com/entries/20100692-why-can-t-i-play-my-video-or-mus...
Ahh, well that explains why I can't play my Apple Lossless files on my computer...I'm using IE 8. However, it doesn't explain why they won't play on my iPhone using the app...even on my home network.
i think we should keep this thread stickied/pinned to the top and users should add what has worked and not worked for them.
for me, the biggest head scratcher that was solved was going to an alternate video player(moboplayer) on my android phone along with turning off transcoding for the time being. seems like low resolution MP4/MKV files play better over anything else too-that may be a limit of your phone too. the built in on the fly/background transcoding was supposed to solve all this but the fact is that it does not. would have liked to not have to convert video as an extra step but not to be.....
seems like when streaming, the video player doesn;t pick up SRT subtitles but that;s probably the fault of the player or streaming in general and not the pogoplug.
Have had my PGP Pro on for about 4 weeks now and fortunately, no hard drive file corruptions or spurious disconnects as reported by others.
Hmm from the minute I bought this thing (pogoplug pro) I only had troubles. I expected so much more from the device. Streaming video's on lan network a no go movies are stuttering all over the place and often just stop playing. No media is processing.
To listen music everything seems great but then BAM hard drive not detected. Ok unplug hard drive plug into iMac run disk permissions blabla. Ok disc fixed. BAM two days later same **** happends. Disk permissions again BAM week later same **** happends. I'm tired of this thing. I really thought I could stream mp3 and movies seamlessly. And not even talk about upload from outside your home or download speeds outside your LAN. It's freaking terrible. and I have an 120mbit line here with enough upload to download at least 1MB/sec but highest I get outside is like frikkin 20kb/sec lol! No firewalls etc..proper ports open.
Oh well think I'm better off then really put everything in a cloud then depend on hardware you have stashed in your home...
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