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Idk, PPV has not impressed me and I think it's the last piece of hardware I'll be buying from CloudEngines. The thing barely works, if at all. I have had no luck getting videos to stream consistently. Sometimes they start, sometimes they don't. If they do and you switch to full screen, they stop, most of the time to never return... WTF Cloud? At this point, I think I would have been better buying online storage space from amazon or someone.
Categories: Other Pogoplug Enabled Devices
After 3 days my new PPV it is still transcodeing videos, started with 239, it's at 159 now, all my videos combined are less then 5 hours, wheres the superpower for the $199 price of this thing?
And why is it transcoding when it is supposed to do it on the fly?
I turned off the transcoding "never" setting and then when I click on a AVCHD or .AVI you get nothing, I mean nothing. Turn on transcodeing and most all AVCHD then say "Video not found" click it again and it loads for 2min to play a 1min video! The .AVI take even longer to load if they ever do (1 of 3) and then had no sound! Good greif! What the hell!
May 24, 2011 6:57 AM
Sad but true - 100% accurate characterization. And it just keeps getting worse. But my sense of Christian charity tells me to keep supporting the support staff at CE, hoping that the grand promises about flawless video streaming are still capable of being fulfilled. To quote the Rev. Jessie Jackson, "Keep hope alive".
May 24, 2011 11:15 AM
Well, I've learned a lot after spending the last week dicking with this.
- it took 3 days to transcode my small library because PPV would get stuck and spin for every on some transcodes. This tells you that the SW doesn't handle errors/exceptions (assuming some kind or errors) well, BUG!
- after messing with it and getting it all done, I notice that my AVCHD videos (the ones PPV touts in it's advertisments) are 4:3 instead of 16:9. On another thread it appears this is a known issue that will be fixed in an upcoming release, BUG!
- I also noticed that on my videos .AVI, MP4, AVCHD that the time bar (run-time, elapsed time etc) does not function. I opened a ticket for that and the reply was it must be your system, discontent everything and delete the .ce file (the transcode file) and that should fix it. That means starting over and 24 hours later, same result. No time bar function on videos, BUG! That the .ce file is not visible on PPV only on a windows box, BUG!
- I also noticed that on my videos my .AVI (when they loaded) had no sound and filed a ticket for that as well. The above "fix" was supposed to resole that as well, nope same thing, stalls, no loads and no sound when they did load, BUG!
- So after that I notice that backup no longer works, after 4-5 hours trying to debug that I gave up and decided to start from over. I unloaded all SW, copied all my files to another disk, reformatted the disk, restarted PPV, reloaded the SW and resetup the auto-copy, that put all new files back on the PPV and then the wait was on for the transcoding to finish. 12 hours later, same result.
- When I reloaded the PPV I did not put on my archives withe the .AVI figuring that might help. Nope, now it gets stuck on spins on some MP4's and when it is busy spinning it slows everything down. So I thought I would turn of transcoding (like the old one could) but it doesn't appear you can in the new 3.0 SW. You can turn off thumbnails but then you can't see anything, but not transcoding, BUG!
- and as a pet peeve the new 3.0 SW enables you PC by default and drops .ce files everywhere and if thumbnails is enabled those files get large (mone were 50MB) and they do nothing unless you buy the "premium SW". That's bull! It should never create those files for the default install (non-premium SW), that's just plain lazy programming.
- another peeve is that I found no documentation on upgrading from old pogoplug to the PPV, everything I found assumes you are new. When I disconnected my old pogo I just plugged the loaded HDD right into the new PPV, which is when 3 days of my life vanished.
- oh, when upgrading all your shars are lost, not imported, BUG! But that's OK, because none of your old auto-copy files will work anymore and you have to start over with new files anyway, BUG! And if you think upgrading to the new 3.0 SW will file this, think again, see above.
Just like the first pogoplug it appears that on PPV little was done on regression or corner case testing and that beta testing is left for the consumers to do............
PS that fan! give me a fracking break, pogo is meant for the desktop and they put a loud fan on it! That never spins down even when PPV is doing nothing, full bore: full time, BUG!
May 24, 2011 10:49 PM
The fan doesn't really bother me that much. Most people would probably forget about it all together if the product would actually work as advertised. If it could just stream my movies and allow me access to my files... I would be a happy customer. I'm just plain disappointed right now with CE. Even if they did come up with an awesome product in the future, I can almost assure you I wouldn't buy it. CE has lost my trust and should put every effort in delivering the product they promised to there customers.
May 25, 2011 10:46 AM
My sense is that neither the idea of on-the-fly transcoding nor the Pogoplug Video concept is really mature enough and ready for the marketplace. If it were so, the market would be swarming with competitors by now. The fact that they have none means that what they are selling is probably not technically viable at this stage of the technology. Not quite snake oil, but pretty darn close. I think what happened was, flush with the unexpected success of the first Pogoplug product, they managed to convince a group of venture capitalists to invest ($15 million is what I heard) in the company and this put pressure on them to come up with a product that would meet the investors' expectations. So they rushed this half-baked product into market as evidenced by the chaotic pre-order dates that never materialized. Because of this rush to market, the development and testing stages were compromised. The advertising folks took over the campaign and touted a product that was not fully developed.
I hope I am wrong about this, but from the list of never-ending complaints about a plethora of non-working elements plaguing the Pogoplug Video product, notwithstanding the valiant efforts of dedicated but overwhelmed tech support staff, I can reach no other conclusion.
Sorry, CE, but a strong and powerful FIRMWARE upgrade is what is needed at this time, to fix the bugs and meet the promise once and for all. This is the only way to salvage this disastrous introduction.
July 26, 2011 4:41 PM
Filibogado said: My sense is that neither the idea of on-the-fly transcoding nor the Pogoplug Video concept is really mature enough and ready for the marketplace. If it were so, the market would be swarming with competitors by now. The fact that they have none means that what they are selling is probably not technically viable at this stage of the technology. Not quite snake oil, but pretty darn close. I think what happened was, flush with the unexpected success of the first Pogoplug product, they managed to convince a group of venture capitalists to invest ($15 million is what I heard) in the company and this put pressure on them to come up with a product that would meet the investors' expectations. So they rushed this half-baked product into market as evidenced by the chaotic pre-order dates that never materialized. Because of this rush to market, the development and testing stages were compromised. The advertising folks took over the campaign and touted a product that was not fully developed. I hope I am wrong about this, but from the list of never-ending complaints about a plethora of non-working elements plaguing the Pogoplug Video product, notwithstanding the valiant efforts of dedicated but overwhelmed tech support staff, I can reach no other conclusion. Sorry, CE, but a strong and powerful FIRMWARE upgrade is what is needed at this time, to fix the bugs and meet the promise once and for all. This is the only way to salvage this disastrous introduction.couldnt have said it beter myself.
August 12, 2011 10:03 PM
so no one else from the pogoplug team has anything to say about this. nothing to say about the people that waited two or three weeks for their pogoplugs to transcode the movies just to turn around and still not be able to play them anyways.
The only way i have been able to watch my movies are from my own computers that are on my own wifi bubble. when I go outside my own wifi bubble then just forget about it.
Oh also forget about using the interface from the blueray player too. that doesnt work either.
August 12, 2011 10:16 PM
OrientMaster said: so no one else from the pogoplug team has anything to say about this. nothing to say about the people that waited two or three weeks for their pogoplugs to transcode the movies just to turn around and still not be able to play them anyways. The only way i have been able to watch my movies are from my own computers that are on my own wifi bubble. when I go outside my own wifi bubble then just forget about it. Oh also forget about using the interface from the blueray player too. that doesnt work either.What can they say, all pogo videos were recalled for being a fire risk and the product cancelled. That was probaly the best thing since it was a pretty dismal product esepcially from the SW/FW side.
August 12, 2011 10:51 PM
well i dont have the pogoplug video. I have one of the regular pogoplugs that were pink. I think the video started out as black and then when the video was recalled now the pogoplug buisness is black. But then again I think that has changed also because I think I have seen black regular pogoplugs too. All I know for sure mine is not a pogoplug video or buisness (pro).
August 13, 2011 11:40 AM
OrientMaster said: well i dont have the pogoplug video. I have one of the regular pogoplugs that were pink. I think the video started out as black and then when the video was recalled now the pogoplug buisness is black. But then again I think that has changed also because I think I have seen black regular pogoplugs too. All I know for sure mine is not a pogoplug video or buisness (pro).Well lucky you
I still have the pink one it works OK, slow, video quality is low and it has a few bugs, but overall it works. I had no issues on wifi , streaming to my PS3 or through the browsr. The transcodeing time is long and that is what the video model was supposed to improve, but no dice.
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