It was brought to my attention by my users (customers/clients) that attempting to use the Pogoplug on a netBook is mostly an exercise in frustration.  This problem also affects the "soft" Pogoplug used during Beta though I was not aware of this problem since I do not own a netBook.  The matter was brought to me by a client who said it, "Doesn't work and I should stop using it!"

Asking a few questions gave me a surprising answer.  The client uses the netBook when traveling and a desktop in the office/home.  I would have thought it would be a matter of speed, lack of memory, or those sorts of usual things - "NOT!"

The cause of the clients frustration was not with the desktop application since it is based on Window's Explorer and is not affected.  It is the web access component of the desktop; or, the window delivered when using my.pogoplug.com.

It seems that the window has dynamic resizing issues to comfortably fit on the screen of a netBook.  I really does.  I borrowed a netBook to see for myself.  Using the F11 function is of marginal help.  If "F11" does cause a resizing of the displayed window (usually to 75%) everything is so "small" that many of us mereMortals would need a microscope.

Grabbing a corner or a side to does not seem to be possible because they are outside the screen boundaries and cannot be reached.

What all this means is that certain control points (buttons), or features/controls, are not accessible to the user.

Would it be possible for someone to take a look at the netBook and the Pogoplug web access to make sure the window dynamically resizes to properly fit on the display.

Ultimately, this unacceptable situation was replicated on three different netBooks:  HP, two different flavors of Dell, and I forgot the third (yea, the two dell counted as one).

Support #34818