I received this message about a month after I emailed about the app not working on my blackberry.

Pretty dissappointing. The "new development environment" is only for the playbook, so what about people who don't have playbooks? I do, but that's not the point. The app isn't even available for download now.

[Support Person's Name 2], Apr-26 04:10 am (PDT):
Hello Corinne,
Thanks for being patient since you last wrote in. Over the last few months our engineers have been working on a revised Blackberry app to resolve the open music and video streaming issues.
There are several development environments for Blackberry, each required for a different handset, and each behaving quite differently and with their own sets of problems, especially when dealing with streaming media. Recently, RIM made an announcement about a new development environment, specifically for the PlayBook, but with the expectation that this will then be pushed down to the various handsets. This environment is promised to be much more consistent, and with designed support for reliable music and video streaming. For this reasons, we have stopped working on the existing application and will wait until the new development environment is available.
Please know that we are viewing mobile applications very seriously, and we need to make sure that any release that we put out is at a high standard, and works across the supported handsets. We will be doing this for Blackberry as soon as we feel like there is a stable development environment that allows us to develop with consistency, reliability, and of course with the full music and video streaming capabilities that Pogoplug provides.
Notice that this ticket will be closed, and we will make updates available on our forum when any updates. Please do not hesitate to contact us for any other assistance or support for your Pogoplug device.
Thank you again for your patience.
Kind Regards
-[Support Person's Name 2]

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[Support Person's Name 1], Mar-21 03:24 pm (PDT):
Hi Corinne,

ETA: yet =/= now.