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April 25, 2011 11:07 AM

Categories: Pogoplug PC

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Meznik

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Joined: 03/23/2010

My pogoplug's drives are a no longer showing up as a P: drive (or any other drive letter either) with the new desltop software. The version number in the software shows 3.0.1.0. I checked for updates and there are no updates. I am using Windows 7 Home Premium 64-bit.

I have tried the "Reload Pogoplug drives" to no avail.

In Preferences I have "Remote Access" off because I don't want anything from my PC shared. In the "Drive" tab I have "Enabled Pogoplug drives" checked. Under the Account tab it shows my correct email address that I use to login to my.pogoplug.com for remote web access.

Where do I go from here?

Discussion:    Add a Comment | Comments 1-5 of 5 | Latest Comment

April 25, 2011 3:00 PM

For those having this issue support responded suggestion I uninstall Pogoplug Desktop Software, reboot, and reinstall. This did the trick. Also, the new desktop software does work better for me than the prior version.

April 26, 2011 11:46 AM

mm I having same problem on all my computers.
I'll try the uninstall, reboot, install methode.

April 28, 2011 11:49 AM

beertje135 said: mm I having same problem on all my computers. I'll try the uninstall, reboot, install methode.
I also am having the same problem.  I noticed that it works on the user account that has Administrator priviledges but the Standard users do not have the P: drive.  I received a response from Pogoplug support and they stated the folowing:

"for security reasons, it was necessary for the Pogoplug drive software to be accessed by a user with administrator privileges only."

I don't understand why they did this, and I don't accept their answer.

May 9, 2011 8:33 AM

I heard the same thing:

"at this moment in time the Software works in Administrator mode, this may change in the future but at the moment I have no time frame for you."

I hope that means they will fix this. I have several machines my children use that now cannot access my PP (at least with the new software) because I'm not about to give them an administrator account.

May 14, 2011 9:42 AM

Is there a way to change which drive pogoplug uses? I have one of the original PogoPlug's and with the previous software you could make a shortcut and use -l Q to have it mapped as, say a Q drive but that no longer works and it's pretty frustrating. I'm severly disappointed with the maturity of software development that hard-codes a drive letter like it was 1992. My entire Photoshop catalog is mapped to a "P" drive as the path for over 12 years worth of photo's and I can't change that.

I guess I may have to sell this thing and stop evangelizing it as it's really showing signs of just how immature the software is. If I can't change the drive letter, how serious are they about this, as a company?

Discussion:    Add a Comment | Back to Top | Comments 1-5 of 5 | Latest Comment

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