My wife can tell you that I'm as much as a geek and technology-lover as anyone and Pogoplug is another coveted piece of technology that is in my "barn".  When I want to saddle up and go, I expect the "horse" to be there (not out of the barn, i.e., unavailable or missing) and NOT lame.  Unfortunately, my relationships with my various Pogoplug devices is a tenuous one at best.  Some days it works great...other days...not so great.

IE9 doesn't seem to work well with Pogoplug for Windows or is it Pogoplug doesn't work with IE9?  The Pogoplug PC seems to be out to an extended lunch BUT when the same PC is viewed using Chrome, it's always at home.

This morning copying large videos files en masse using Windows Explorer (or any other copy utility like TeraCopy) to the mapped Pogoplug Video hard drive(s) always seems to produce unpredictable results.  'Mostly the Pogoplug hard drives are at lunch again (not available or can't be found) BUT uploading one at a time via the Pogoplug Upload function seems to work though this is a very laborious means to copy files to the Pogoplug.  Paradoxically, while I'm usually fussing about Pogoplug for Windows, the copying problem described above was with the NEW Pogoplug Video device.

I am so tired of creating support tickets, disconnecting/reconnecting, rebooting, etc.  For consumer grade devices/software,  I would expect (and be happy with) that it perform as well as a toaster.  Frankly, it should.  After all us "dumb" consumers just expect things to work don't we??

I remain somewhat dumbfounded as to why one day things work pretty well and others not so well.  I can't account for anything on my network that would cause such behaviors and outside of the Pogoplug antics, my network works very well.

Despite what is sometimes implied by Pogoplug Tech Support, I don't always believe that it's "a sunny day" in Pogoplug's side of the cloud.  I have a web hosting provider that consistently says there is nothing wrong on their end but miraculously the problem goes away shortly without me doing anything on my side.  Makes me a bit suspicious as to what I'm being told.  Please note that I do love the Pogoplug Tech Support folks.  They do try to help and often do...I just don't think that ANYONE should have to contact them so much.

The recent Amazon problem was a bad day for everyone but it did serve as a harsh reminder that reliance on cloud computing solely should probably be avoided.  Our over dependence on others for technological solutions/support and a growing extreme interdependence (perhaps an addiction) to technology makes me worry more than a little.

The recent release of the Pogoplug Video device AND the emergency firmware update that followed after I and others reported terrible playback quality and behavior, makes me wonder how a product could get to consumers with such an obvious problem??  While the Pogoplug Video would not have been the first product rushed to market before it was ready, it should NOT be that way.

But I digress...

Pogoplug (Cloud Engines)...can we please achieve some stability and toaster-like performance?  Thank you.

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Configuration:  Trying to use Pogoplug Pro & Video devices along with two PCs with Pogoplug for Windows (Windows 7-64 bit and Windows Vista Home Basic 64 bit) on a 1 gigabit hardwired network.