RayHard said: Can anyone tell me where is my forum response to "Owen", it seems to have disappeared into some sort of Forum "Black Hole". I spent at least a half-hour writing it and a dont want to have to do it all over again! It was a complete numbered description of the problem I am trying to get solved.

Rayhard,

It looks like that post in reply to the article" How To Activate Your Pogoplug: Frequently Asked Questions"

at

http://www.pogoplugged.com/article/15283/How-To-Activate-Your-Pogoplug-Frequently-Asked-Questions/#14602

It can be a little confusing because article posts/responses are not included in the forum posts/responses.

I will copy your post to a reply here so it will be easier to find and included in this thread also.

Place Shifting Enthusiasts

In order to resolve this we need your log files...

Please install the software & reproduce the problem.

Pogoplug log files located at %APPDATA%\Pogoplug.

Save them elsewhere...

If needed remove the software again and then send those log file to support@pogoplug.com with 14607 in the subject.

I have exactly the same problem. My windows XP machine looses internet connection and the only remedy is to reboot the machine.
Is there already any solution?

I have had no issues with XP pro. I am, however, (1)using the free software and (2) have a pink pogoplug device with a HDD pluged into it.

The software seems not to be required (browser alone works just fine) but somehow I suspect there is utility I've not found with it.

The device and its drive readily shows up on my XP, my Win 7, Vista, and OSx boxes

I wonder, though...it is my-dot-pogoplug not mypogoplug. I assume you realized that, but mention it merely because small things like this often prevent grand plans from working

Or you could send yourself (to a different email address other than the one register with the software, perhaps a gmail or yahoo account) an invitation email and use that link as a test.

(it seems that by you, a registered email address person, sending an invite to a different email address establishes an identity on my.pogoplug.com that is good for a couple weeks. During which time the invitee needs to sign in and provide a password. After which a browser, my.pogoplug.com, the email and pw should connect one to the shared items be they files, folder, or drive. If one does not use this invite then it expires.

I had it working nicely with the free software and XP before deciding to go for the pink thing.

My XP has a wired connection to the router, fwiw.

Also have no issues with using the android app to access the drive.

It would help if there were some decent documentation on all this stuff. the FAQs are not all that useful and for a newbie it is confusing as waking up in the Money House at the San Diego zoo at feeding time (huge WTF thought balloon floating in the air!)

<>

Using my file manger (Q-Dir, based on Win Exploder) I copy a directory from Drive P (default Pogo drive) to a local HDD and it doesn't do it as a zipped file. But as a folder with stuff in it.

I wonder if it might be an Exploder setting? Or have you dried drag and drop from pogodrive to local site using the RMB (right Mouse Button) then select copy here from the flyout?


I have a PogoPlug02 hardware, pink happened to be $5 cheaper than black or gray on Amazon so Bingo)

even if it shows in Win Exploder as a LAN disc, it is accessed via WAN. I use Q-Dir instead of Exploder. Look it up...freebie and I really like it after having been an Xtree user since Dos 3 days Anyway...

So I was told by a cloud tech guy. In my case, with ATT U-verse, and gigabyte LAN the internet connection is fast enough that I can't tell the difference (would have with our old DSL connection)