Would like to know that too.

Hey,

I have installed the software in one PC, and I have remove it from that PC to install it in another one (a EeePC).

Can't I do this?

Are you saying I'm supposed to be able to remove and install always in the same computer?

Hi Jeff,

Regarding the service interruptions, these were not intentional. If they were, we definitely would have let everyone know. Two things happened -- one which affected all users and the other which affected only a small amount of users. The first issue was identified almost immedidately and fixed within an hour, so most users were able to use the service with very little interruption. The second took a little longer to identify, as only some users experienced the problem and it wasn't immediately clear why. It sounds like you may have been one of those users, and I apologize for the inconvenience. That said, that issue was fixed on Monday, so if you are still experiencing any connection issues, you really should submit a support ticket so that our support team can help diagnose and resolve your particular issue.

With respect to your GoFlex Net drives not being listed in the Settings page: if you are seeing this at my.pogoplug.com or goflexnet.pogoplug.com, it is not intended behavior, and you should submit a ticket at support.pogoplug.com so that support can help resolve the issue for you. This is not a widespread problem, so our support staff will have to get your particular details.

As to which ui you should use (my.pogoplug.com or goflexnet.pogoplug.com), your GoFlex Net has been tested and developed to work with goflexnet.pogoplug.com, so you should continue to use your device with that.

If you have any other questions, feel free to post, pm me, or submit a support ticket, and we will work to get things sorted out for you.

-Nick