Ok im fairly new to the pogo plug and there is one thing happening that really bothers me. Guest accounts cant play the video files that I have shared. Videos play fine for me but nobody that I share them with are able to stream them. The file just keeps saying loading on the screen. At first I thought they either didn't have fast enough internet or cpu but I eliminated this theory by creating another e-mail and then inviting myself. Using the same computer (new macbook pro) and internet (12 meg download) I logged on using my owner account and was able to play any video file I wanted with it only taking 5-10 seconds to load. Then I logged on using my guest account and no matter what video file I tried it wouldn't stream. Just sat there saying loading. Doesn't make any sense to me. Is there a setting that I am missing I tried changing the "view/download" option to "full access" but it didn't seem to make any difference. I don't even know what this option even does. If anyone could help me with this it would be great. The pogoplug works great for me but its a pain for my friends that have to download everything that they would like to watch. BTW I encode the movies using handbrake. M4V. format. Web optimized button checked. Etc.