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March 18, 2011 09:26 PM

Categories: Pogoplug Classic

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papo2

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Joined: 03/18/2011

Hello:

I bought the PogoPlug Pro this evening and set it up. To be completely honest, I am a little disappointed. I had higher expectations.

I tried transferring a 4GB file, and the average write speed was about 4mb/s.

Network Setup:

PogoPlug Pro (Wired Gigabit)

Western Digital My Book - 1TB  (USB to PogoPlug Pro)

2011 MacBook Pro (Wired Gigabit)

HP Laptop (Wired 100mbps)

When I plug the USB external HD directly to any of my machines directly, I get a 30-45 mb/s transfer speeds. When external HD is connected through PogoPlug Pro, my transfer speeds plummet to approx. 3-4mb/s.

Also, when I browse through my music folders as a local drive on the Mac or PC, there is a significant delay before I can actually see the files. Takes a few seconds to load. (Not the norm when the SB drive is connected directly to the computer.)

I thought the PogoPlug speeds, especially when wired to Gigabit network, would respond a lot faster.

Are any of you experiencing the same thing? Any thing I can troubleshoot to fix the issue?

Thanks!

Discussion:    Add a Comment | Comments 1-25 of 30 | Latest Comment | 1 2 Next »

March 19, 2011 9:06 PM

I think what you are seeing is typical. Indeed, I see similar transfer rates when I transfer large files over a wired connection (currently on wireless).

From this paqe (http://www.tomshardware.com/forum/21405-42-highest-transfer-rate-home) someone broke it down pretty well:

"A 100mbps lan connection will have a max of 12.5 Meg/sec transfer rate. But depending on you router you may have less. A gig lan max is 125Meg/sec, but depending on you HD you will get less. Most 7200 rpm drive are around 50-60 meg/sec. If you have 5400rpm drive its around 25-30."

In short, you aren't going to see USB speeds over a 100MB LAN connection.

March 22, 2011 7:31 PM

Thanks for the insight, Bobman. However, I returned the PogoPlug back to the retail store.
Did not satisfy my expectations.

May 11, 2011 11:07 PM

I'm having the same speed issues. I have a gigabit netowrk. I have a Linksys NSLU2 connected to my network along with the PogoPlug Pro. The data (about 130GB) is identical on both devices. I have a 7200 USB drive attached to the NSLU2 and a 5400 USB drive attached to the PogoPlug. I expected some speed differences, but nothing like what I'm seeing. I deleted the same folder (1.5GB) from each of the drives. The data on the NSLU2 took approximately 12 minutes to delete. The data on the PogoPlug is reporting that it will take anywhere from 6 to 23 hours to delete.

Is this normal?

May 12, 2011 7:24 AM

Performance over the network will always be lower than a direct USB connection, BUT, the newest software upgrade (the 3.x series vs. the older 2.x series) is MUCH faster. I am routinely seeing 3x the speed at a minimum over a wired connection (I'm only using 10MB, not 100MB or 1GB).

The drawback to this new windows driver is it requires Administrator rights to run it. So if you, like many security-conscious people, have one Administrator account you use rarely and a Standard account you use most of the time, you are stuck. My (hopefully temporary) solution was to change my everyday account to be an administrator also. But this does mean the account my children use can no longer access my PP.

May 12, 2011 12:03 PM

I'm already using the 3.x version of the software. The final delete process time was 12 minutes for the NSLU2 , the pogoplug was 2 hours. As a test, I connected a mirrored 7200 ext3 drove to the pogoplug, and the delete time improved to 1.5 hours. The speeds are astonishingly slow and unacceptable. Is there anything that can be done to speed up the read/wrote speeds?

May 12, 2011 5:09 PM updated: May 12, 2011 5:18 PM

Hello kinoini (fellow slug user),
Part of the speed differential may be the connector software and associated indexing/database management (this was mentioned in a review of the cloudstor which is a pogoplug derivative http://www.smallnetbuilder.com/nas/nas-reviews/31467-new-to-the-charts-buffal... ), but the time in hours seems to be excessive. Since you are a slug (NSLU2) user, you can try installing Optware Samba2 and see if there is a speed differential (basically, rule out software vs. connection). If you just connected the drive, make sure you check the disk for corruption (make sure you eject - through the website; or umount - through ssh; drives properly like any other Linux system), also, it may still be indexing files in the background. Eventually, if everything works out, you can connect directly to the internal Sata and get better transfer speeds.

Addendum: As an experiment, you can try switching ethernet cables between the NSLU2 and the Pro, one post a while back had a user with a bad cable.

May 12, 2011 6:24 PM

I ran the" fix disk errors" in windows as instructed on both pogoplug drives. I received the following message when the task completed:

"No problems were found on the device or disk. It is ready for use."

While connected to the computer I copied a 4.8 GB folder from drive 1 to a new folder on the same drive (this folder contained approx. 50 files). This took approx. 9 minutes with a transfer rate of 7.7 gig per second.

After reconnecting the drives as instructed, it took approximately 30 minutes to delete the 4.8 GB folder from drive 1. However, when I tried to delete the folder I deleted last night on drive 2 (1.5 GB, approx 11,000 files) it has been 60 minutes with no files deleted, no files per second reported, and an expected time to complete of 1 day.

As a second test of drive 2, I disconnected the drives from PogoPlug as you instructed. I rescanned drive 2 with windows. No errors were found. I created the same delete test folder (50 items, 4.8GB) on drive 2, that I had previously created on drive 1. This took approximately 9 minutes.

I ejected the drive 2 from windows, powered up the pogoplug, waited for the green light, then reattached drive 1 and drive 2.

I deleted my test folder of 4.8GB on drive 2 in about 30 minutes.

When I tried to delete the original 1.5GB, 11,000 file folder, it took 8 minutes to discover the items, and is reporting it will complete the task in 16 hours.

I can conclude there is nothing wrong with the read/write to these two drives, nor the cables. Pogoplug has a very difficult time deleting a large volume of files, not size of the data, but the number of files.

Will EXT3 make this process faster?

May 12, 2011 7:23 PM

I didn't think there was anything wrong hardware wise with your drives (and you already checked for file system corruption). What I did mention was not the usb cables but the ethernet cable to the pogoplug. In reality, the NSLU2 and the Pogoplug Pro both use Busybox Linux and access from those two devices to the drives would be the same (The Pro has a newer ARM Processor). The only difference is the NSLU2 uses Samba, and the Pogoplug Pro uses CloudEngines software connector for network connections (which indexes every file). Ext3 is probabaly the preferrable method for either one but deleting still should not have taken so long on the pro (it will still try to index with Ext3). I mentioned installing Optware Samba2 from NSLU2-linux.org since that is what the NSLU2 is probably using (which does not create (bypasses) a database and indexing) and would make the two machines even (althought the Pro should be faster - faster processor and GbEthernet). If it is faster after that, then it is the CE software connector. If not, it is the ethernet connection or the Pro itself (doubtful). So that is the debugging algorithm.

May 12, 2011 8:49 PM

I'm sorry, I didn't realize my post seemed like I was speaking about a particular response. It wasn't, and I apologize again. I cut and pasted a response I sent to the pogoplug tech support in response to several suggestions they had made to fix the speed issue. It was easier than re-typing the whole thing.

Are there versions of firmware/software on the pogoplug device itself that may differ. I purchased a second pogoplug as a back up the other day, and didn't realize it was not a Pro. Anyhow, I thought I would try swapping the device and using the same drive. The read/write speed on the regular pogoplug seems to be alot faster than the Pro.

I'm using "smart sync pro" software as a way to gauge read/write speed. SSP reads all data within (between two drives) designated containers, whether it be drives, folders or a single file, and compares it's signature to determine if the file has been changed, created or deleted. This process is timed.

The SSP process on my largest data folder took 17 minutes to complete with the regular pogoplug, while the pogoplug pro is still running and it's been over 30 minutes.

May 12, 2011 9:16 PM

Here are the final results to the SSP test:

Pogoplug Pro 32 minutes
Pogoplug 17 minutes
Slug 4 minutes

May 13, 2011 12:58 AM

Hmmm.... interesting times. Is the Pogoplug a pink one? Looks like I'll keep my cherished slug for some time.

May 13, 2011 2:25 AM

I have a black pogoplug with 4 usb ports. It's the newer models.

I really had high hopes for pogoplug because it offered web access to my data. Though I could use FTP with the slug, it's easier to use the "cloud" computing environment. I'm not giving up on the pogoplug as I've formatted one of the drives ext3, and am using the active sync to mirror the drives. I'll do some testing on the ext3 drive and report back times.

Thank you guys for your help and patients.

OddballHero, don't you post in the Mandriva linux forums? I recognize your avatar.

May 15, 2011 10:19 AM

pogoplug is really slow.

May 15, 2011 11:45 AM

The pogoplug is slow. I get a write speed of about 14 MB/s.

I have a Windows Home Server and a pink Pogoplug. Windows Home Server has a 1TB WD Caviar Green drive, Pogoplug has a 2TB WD Caviar Green drive. So the HDs shouldn't be much of an issue. I connect to both on my home lan via gigabit.

From my pc dropping files to either, pogoplug takes about 2x the amount of time. Deleting stuff takes forever on the pogoplug, where the Home Server is quick just like your regular pc. But then again, the Windows Home Server is a real server, has 2GB of RAM and an Atom processor. Also cost 3x the amount.

The pogoplug is slow but it gets the job done of serving up media for me.

Here are my results:

WHS = Windows Home Server
PGP = Pogoplug (pink unit)

WHS to PC 40 MB/s
PGP to PC 22 MB/s

PC to WHS 46 MB/s
PC to PGP 14 MB/s

May 16, 2011 11:56 AM

problem might be the usb 2.0 interface on the PGP slowing us down. some things to keep in mind-

by my observations-

USB 1.2 usually tops out at 1.2 meg per second

USB 2.0 usually tops out at about 5-12 meg per second

typical 7200 RPM Sata drive gets anywhere from 30-90 megabytes per second

higher quality drive with cache can sometimes get 100 megabytes to around 120

SSD drives can achieve read speeds in excess of 190-230 mb per second

100 mb networking can achieve speeds around 8-12 meg per second

1 Gig can achieve about 20-45 meg. have gotten about 60 megabyte using full duplex and direct connect(no switch) between 2 fast hard drives.

like it or not, your top speed will be bottle necked by the slowest component in your system. for most people, that will either be the USB interface or 100 mb networking. for some, it will be slow old 5400 rpm drives/green drives connected via the usb port.

add to that, the specs of the PGP is pretty weak plus overhead from the OS and you have a not so powerful server that is handicapped in some ways. not it;s fault though-it;s not meant to be high performance.

I monitored network throughput while streaming a "non optimized" avi(play original) file and found that it did stream correctly-that is to say that it sent the data in a burst rather than as a constant stream-that;s what you want if you are remote-you don;t want to saturate the connection but request low bandwidth data as needed. video stuttered and buffered a bit but that might have simply been the limitations of my setup, buggy software...i mean it stutters even when locally attached via wifi. the amount of data sent never exceeded 1.2 meg so i did not think the 100 mb networking was the issue. I have since switched out to 1 gig switch but same issue.

question-there is a Sata port on board, anyone who has modded their unit to expose this have any better performance?

May 16, 2011 12:48 PM

I do think the USB 2.0 is slow but when you connect it directly to a PC, its still pretty quick and acceptable. When its connected to the Pogoplug, its slower.

I wonder if a eSATA interface would help?

Hopefully Pogoplug will improve with time like Slingbox did. Or they could go down in flames lol

I think building your own pogoplug PC would be the way to go if its possible. You could have an atom chip, 1 GB or more of ram and hard drive in a mini pc case. It would encode a lot quicker and do other task in the background. It would cost the same as the pogoplug video device.

May 16, 2011 1:10 PM updated: May 16, 2011 1:36 PM

the interface is regular SATA on the motherboard so no plug and play/hotplug(has to be attached when booting up). from what I have read on PlugApps, it;s unsupported officially. another issue is that along with the weak processor, there is only 128 mb of ram on board.

what the CE people could do is issue a live cd that boots their Linux but then they;d have to compile it for standard processors. also other people do it better. plus it;s not their business-they want to sell you the hardware.

You could build yourself a more capable machine running something like FreeNas. it boots off a USB stick so it;s solid state. a machine running a full OS would perform better but would also consume more electricity.

part of the problem is us users trying to use their devices for purposes that were never intended. as a read only media consumption back end, it probably is adequate. doesn;t take much hardware to run simple file sharing services. the Pogoplug is designed to consume only 4 watts of power and be maintenance free compared to a full fledged server.

May 16, 2011 1:11 PM

While I agree better performance would be great, I think you are missing the point.

First, the audience for PP is not just gearheads like you (or even me) who can build their own PCs, cobble together software and maintain it for purposes like this.

Second, PP provides access over the public internet. Yes, you could use a DNS service to do that for your mini-pc as well, but see my first point.

Finally, what is the power consumption of your mini-pc? How does that compare to the PP? Sure, with more power you can do more things, but the *main* reason I switch to PP instead of just running my own server was the energy costs for running a full PC 24/7 just to serve up files or serve as a backup service. For me, the energy cost alone made it a close call to get the PP over just subscribing to Carbonite or SugarSync to backup/share all my files. Compared to those services, PP is *faster*.

All that said, if someone were to come up with a mini-pc and a set of auto-updating software that provided services equal to or better than the PP, and access over the public internet, I would look at it very seriously. Does anyone know of anything similar?

May 16, 2011 1:24 PM

i;ve looked around and it;s tough to beat the price for the PGP Pro-It lists for 99$ but I got it for 60$ with tax and shipping. wish it performed better or had slightly beefier specs. would be cool if the ram was upgradeable. found some atom machines on Newegg for as low as about $149.00 without drives.

You could find some low level atom based 64 bit net top and run a full linux or freenas on a USB Stick but it would probably consume more than 4 watts.

Unfortunately, a service like Dropbox or Carbonite might be a better solution for many here.

May 16, 2011 1:34 PM

Yeah, the pogoplug is a little slow but gets the job done, has the features I need and the cost is just right.

May 16, 2011 1:39 PM

Dropbox or Carbonite (or my new favorite, SugarSync) certainly has the accessibility, but for local access and file sharing at home, even at 2-4MB/sec the PP has them all beat.

At least, until I get fiber-optic to my house :) (not holding my breath).

May 16, 2011 2:20 PM updated: May 16, 2011 6:38 PM

I don't trust these online cloud services so I don't use them. You could never be certain if someone is taking a looksy at your stuff. Thats why I like this pogoplug setup.

Dropbox is in the news...

http://www.infoworld.com/t/data-security/dropbox-caught-its-finger-in-the-clo...

May 16, 2011
Dropbox caught with its finger in the cloud cookie jar
Online file storage and sharing site Dropbox admits that it can see the data you've stored.

May 17, 2011 3:03 PM

I think CE can see the data shared from our units as well. whats weird is if the my.pogoplug website goes down or gets hacked, is your data compromised?

as for read write speeds, have been contemplating populating my unit with 4 32 GB USB flash drives and using it as a "solid state mostly read only device" for serving out movies, music and pictures. if I need extra space, i might mod the case to expose the internal sata port. these files tend to be static and not changed or written very often. Format the drives as EXT3 and turn off on the fly transcoding.

given the outbound traffic will probably never exceed 4-5 mbs per second due to all the bottlenecks, I don;t think halfway decent write speeds are in the cards. actually Internet upload speed is probably your bottle neck here.

The Pogoplug works best as a "consolidation" device. i originally purchased the unit to mod it and install plugapps linux but I think the cloud services might be useful.

May 17, 2011 6:28 PM

madman999 said: I think CE can see the data shared from our units as well. whats weird is if the my.pogoplug website goes down or gets hacked, is your data compromised?

Is there a way to get rid of my.pogoplug.com as the middle man? Maybe use dyndns to log into our devices?

May 18, 2011 8:43 AM

well you have do the initial config from the website but then you can enable SSH and telnet into the unit. from the commandline you could probably control the unit.

that being said, hope CE doesn;t go out of business

Discussion:    Add a Comment | Back to Top | Comments 1-25 of 30 | Latest Comment | 1 2 Next »

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