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Same thing's happening to me. Stuck in Verifying Code... step.
I just downloaded and installed the MAC Beta PogoPlug App. But after I installed it the 'Enter License' box pops up. I input the code and it stays at the 'Verifying code...' screen. Nothing ever happens. I cannot event input my email/password as a current user.
Is there a fix or way to get my Beta Code to work?
UPDATE: Seems the app cannot connect to the servers and said to try again later.
March 24, 2011 11:25 AM
Same thing here. Installed software, System Preferences opened asking me to click on "Enter Beta License Code", clicked and entered code (from email) and click ok, and now getting "Verifying code..." message on window, with no progress. On a MacBook Pro Santa Rosa 3,1 running 32 bit kernel for 10.6.7.
Any update by anyone re: this issue?
March 24, 2011 5:52 PM
This is a bug and the development team has said they are working on fixing it.
March 24, 2011 7:08 PM
Hi all. This should be resolved now. Do let us know if you continue to have problems with this. Thanks for your patience!
March 25, 2011 9:09 AM
updated: March 25, 2011 9:16 AM
Still doesn't work. There is a Pogo app pop-up that states 'Service is Unavailable...Try again later' I have uninstalled it and reinstalled twice. I even used CleanApp to make sure I got everything. Rebooted, etc.
Also tried to 'Check for Updates' button and it just sits there. I tried to find a link to re-Download the .dmg file but I would have to resign up, etc.
Is there a newer Beta code that I can use? Would love to Beta test this and give some feedback....
I also just updated to MacOS 10.6.7 to see if that made a difference and still it does not work.
Model Name: MacBook Air running MacOS 10.6.7
Model Identifier: MacBookAir3,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.13 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB 1067 Mhz DDR3
Bus Speed: 1.07 GHz
Boot ROM Version: MBA31.0061.B01
March 25, 2011 12:56 PM
Nicky Pogo said: Hi all. This should be resolved now. Do let us know if you continue to have problems with this. Thanks for your patience!I'm still having problems. The dialog box is stuck at "Verifying…"
March 25, 2011 1:14 PM
@Joey Young.
Your problem is different from the original one cited in this thread, and a few things might be going on here. This message usually pops up if you cannot connect to the internet, but there can be caused by other issues as well (e.g. filter/firewall settings on your router, blocked ports). Please verify that your computer is indeed connected the internet and that any filters on your router have been turned off Specifically, make sure ports 80, 443, and 3333 are not blocked or forwarded elsewhere for both UDP and TCP. Once you have checked and done all this, try again to connect. If that does not work, please look in the hbplug.log at /Users//Library/Logs, copy the content and send it to me via pm, and I'll send it to our engineering team to take a look.
-Nick
March 25, 2011 1:27 PM
@Rob, you may be able to work around your problem by reinstalling. Please try that and let me know if it works.
March 25, 2011 1:53 PM
updated: March 25, 2011 1:53 PM
@Nicky,
Added port 3333 to the router's forwarding list for the computer, double-checked 80 and 443 were assigned as well. Didn't work.
Reinstalled software. Didn't work.
Used AppZapper to delete preference pane and related files, then reinstalled. Didn't work.
Sending hbplug.log contents via PM.
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