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Pogoplug works great for access - but I have similar problem - I can not delete files or folders on pogoplug both over internet and direct network conection.
Andrew
Categories: Pogoplug Classic
I just purchased a pogoplug pro and have it up and working via wifi at my house. I can access the files from my work computer fine. I CANNOT delete any files on the pogopug. It says " there was an error while trying to delete ""file name"" The pogoplug has a Hitachi 250GB hard drive connected to it, not sure of the model. How can I delete files on this pogoplug?
John
January 3, 2011 5:10 PM
updated: January 3, 2011 5:14 PM
September 6, 2011 3:29 AM
updated: September 6, 2011 1:09 PM
Is there anyone at this *** company who ever reads any of these problems? The more I use this, the more i consider returning it and moving all my files to windows live... pogoplug support is non-existant so the product ultimately sucks, especially when you install the software on your computer and it eats your boot sector!
Editor
- member since: 04/21/2009
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September 6, 2011 1:09 PM
@Rich54--Yes, Pogoplug cares about its customers and are active on the forums here. I've passed this on to them.
September 6, 2011 4:44 PM
Hi Rich54,
This is Christopher, head of Customer Outreach here at Cloud Engines.
I am sorry you've had little more success getting Support here on the forums. However, the Support team is best equipped to diagnose your issue.
Please login to my.pogoplug.com, and 'Submit a support ticket' using 'Help Center'.
Kind Regards,
Christopher
January 18, 2012 9:54 PM
I find that when I am looking at the p: drive and I drag and drop a folder into RECYCLER Folder on the pogo I have success deleting those files
Also if you connect the external drive directly to your computers usb, you can delete files that way.
try the first solution though by dragging unwanted files to the RECYCLER Folder
ED
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PS: I am reaching by pogoplug files from a web browser, FireFox.