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November 16, 2010 11:46 PM

Categories: My.Pogoplug Website

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sm

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Joined: 11/16/2010

I have a shared folder of photographs where I went and right clicked on one image using a Windows XP machine and set the photo as a desktop image. Next thing I know the Pogoplug has sent out emails to everyone telling them I have updated the folder and for them to go take a look. First, I made no updates, second I never instructed the system to send any notices about updates. I consider this a real security problem. I don't expect the Pogoplug should be sending emails that were not authorized and it should not be seeing an image saved as a desktop background as some kind of change to the folder. The pictures were for a client and now the client is being bothered with an email notice that they should not be getting. Something is not right here. Now I don't know if I can trust the Pogoplug to only send notices when instructed. 

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November 17, 2010 5:29 AM updated: November 17, 2010 5:31 AM

sm said: I have a shared folder of photographs where I went and right clicked on one image using a Windows XP machine and set the photo as a desktop image. Next thing I know the Pogoplug has sent out emails to everyone telling them I have updated the folder and for them to go take a look. First, I made no updates, second I never instructed the system to send any notices about updates. I consider this a real security problem. I don't expect the Pogoplug should be sending emails that were not authorized and it should not be seeing an image saved as a desktop background as some kind of change to the folder. The pictures were for a client and now the client is being bothered with an email notice that they should not be getting. Something is not right here. Now I don't know if I can trust the Pogoplug to only send notices when instructed. 

It's not a security problem, it's how you've configured your PP. You authorized the sending of the emails when you enabled Let people know when this folder changes in one or more of your folder settings. (This setting is disabled by default and must be enabled by the user to be active.)

Go to your my.popoplug.com, make sure that you are in the My Library view then, starting at the top level folder view, click on the Share This button, then click on the More Sharing Options tab and unselect Let people know when this folder changes.  Go through your other folders to make sure that this setting is not selected and the emails that the PP has been authorized to send will stop.

Death is Conquered While You Slumber- Seven is the Perfect Number

November 17, 2010 7:27 AM

That would have been the easy answer but the feature to "Let people know when this folder changes" is not enabled and never has been. There appears to be a bug in the software which caused email notices to be sent out by my right clicking on the image in the shared folder and making that photograph display as my desktop background. I have never set the notices feature to on in my account. And in this case I did not even make a change to any of the photographs in the folder.

November 17, 2010 7:50 AM

sm said: That would have been the easy answer but the feature to "Let people know when this folder changes" is not enabled and never has been. There appears to be a bug in the software which caused email notices to be sent out by my right clicking on the image in the shared folder and making that photograph display as my desktop background. I have never set the notices feature to on in my account. And in this case I did not even make a change to any of the photographs in the folder.

I'm trying to replicate this, can you be a bit more detailed? Are you doing this from the PP drive app or from my.pogoplug.com? Can you provide the steps that you are taking to get the email to send?

If you think it's a bug, I suggest submitting a Support incident.

Death is Conquered While You Slumber- Seven is the Perfect Number

November 17, 2010 7:55 AM

I did this from the explorer window directly to the Pogoplug attached hd on my network. Not through a browser.

November 17, 2010 8:02 AM

sigh... some details. I'll assume that you are referring to Windows Explorer and not Internet Explorer, so you are looking at the files on the drive that is created with the PP Drive app. Then alternate-button clicking on the image in question and setting it as your desktop background. I just replicated these steps and no email from the device. Even if you had the setting discussed above set, doing this wouldn't result in an email, so there's obviously something else going on.

Submit a Support Incident.

Death is Conquered While You Slumber- Seven is the Perfect Number

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