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November 1, 2010 02:52 PM

Categories: Pogoplug Classic

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mavblues

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Joined: 07/10/2010

Help!

I recently made changed to my Win 7 Homegroup (I had to set it up all over again). Under "Network" I can see all of the other computer in my group, I can see my printer, and I can see/access the Dockstar drive. I cannot see the Dockstar under "Homegroup", however.

The problem is that Active Copy tells me I'm not on my LAN. It does this on two different computers.

I've tried deleting/reinstalling the Pogo drive software on my computer, resetting the Dockstar, deleting the .cedata folder and ceid file from the drive, and deactivating/reactivating the dockstar through the web interface. I've also checked the General and WFS settings. Under General settings, everything is there as it should be. Under WFS, I tried using both "HOMEGROUP" and "WORKGROUP". BTW, it never asks me for the group password.

One thing I noticed is that if I go into Active Copy to try and setup a new sync, when I click on "Change Location" it only shows me the first 10 or so folders and doesn't let me scroll down. If I select one of those first 10 folders, it will let me sync to that folder. Otherwise, I get the "Unable to run active copy - you are not on your LAN" message.

I'm going crazy. Anyone have any ideas?

TIA

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

November 3, 2010 7:51 PM

I understood that the Homegroup in Windows 7 is specifically for computers running Windows 7 and hence cannot see devices which have any other operating system. Therfore the dockstar, which has a Linux OS, isn't on this network.

I don't have access to my Win 7 laptop tonight so cannot check further at the moment.

Remember, its not what life does to you, but what you do with what life does to you, that matters.

November 3, 2010 8:45 PM updated: November 3, 2010 8:48 PM

Thanks for the reply. Unfortunately, I don't think that was the problem that was stopping the ActiveCopy. What I wound up doing (I think) was going under users/myname/appdata/Roaming/Pogoplug/ and deleting all of the files there.

Then, I uninstalled the Pogo drive software. Then I reinstalled the software. Then I had to go into each ActiveCopy and change the location so it would find the folder. Without remapping, the ActiveCopy still didn't see the path, thinking it wasn't on the LAN (even though it was).

On the 2nd computer, I had to do all of the above, and it still didn't work. Sent out a new share invitation from my computer, and it still wouldn't work (drive was greyed out in ActiveCopy). Went into MyPogoPlug web app from my computer, and had to re-enable WFS file sharing from "read" to "full access". Not sure why it reset, but it did.

Voila. Drive not greyed out. Then I went in and remapped the Active Copy folders ("change location").

Working OK again on 2nd computer!

It was a pain in the neck for something that should have been relatively easy.

As mentioned in the first post, I had originally deleted the .cedata folder and the Ceid file from the drive; I'm not sure if that was also necessary for this fix.

Finally, leave the workgroup name as "WORKGROUP" in the Pogo web app. Under Win7, even though you're in a Homegroup, you're also in "WORKGROUP". It still won't show up in your Homegroup, but who cares? It shows up as a drive on your computer and Active Copy works.

Hope this helps somebody else (assuming you can follow my rambling explanation).

November 4, 2010 3:03 AM

What a relief ... well done mavblues.

Remember, its not what life does to you, but what you do with what life does to you, that matters.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

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