Jake,

Your timing on this question is amazing.

They just published my article on How to Set Up Multi-User Administration on Pogoplug Biz.

If you see that article you will see it shows how it is supposed to work and did for me when I wrote it.

But after reading your post I tried again and received the same thing as you did.

The email that was sent out to the new user showed his email in the body of the text instead of my email address. In my original post the email shown was from me.

I will contact support and see what may have changed.

Place Shifting Enthusiasts

@Jake and Brandon. I just tried two different scenarios, and both seem to be working correctly for me:

- Add a sub-user who does not already have a Pogoplug acct set up

In this case, as a sub-user I received an email to access my new sub-acct. Clicking the Access it now link then took me to a page where I was able to choose a password. After confirming my new password, I was logged in. It sounds like this is what you guys are saying is not working for you.

- Add a sub-user who does already have a Pogoplug acct set up

In this case, as a sub-user I received an email to access my new sub-acct. Clicking the Access it now link then took me to the standard Pogoplug login page. This makes sense to me, since I already have a password on this already existing acct.

Are you guys sure that the email you used for a sub-acct was not already associated with a Pogoplug account whose password was already set up?

I also have this issue but I've narrowed it down. If I add a custom URL to the UI setup, the new user would be directed to the Activate a Device screen as is the issue here.

If I leave that blank, then the user gets a new password request. This is definitely a bug in the system.