Previous Thread
I see the same thing, wondering why as well????????
Categories: iPhone & iDevices
Hi, firstable I would to excuse me for my painful english. Please be patients.
I own a Pogoplug with a single hard disk connected, called (for example) "MY HD".
In my iPhone and iPad, once connected, I see:
- Movie
- Photo
- Music
-----------------
- MY HD -->
- MY HD -->
The two devices contains the same folders and their behaviours are identical. Why I have
two time "MY HD"? Thanks in advance.
Dario
September 11, 2010 10:56 PM
Here too. That is, at least until the app inevitably crashes within a minute or so. Im hoping we see version1.1 soon...
September 12, 2010 6:21 PM
Yep, same here - I see two drives when I only have one connected. . Also the iPad app crashes constantly. It's also annoying it doesn't save my user name and password on the iPad app so retyping it is getting v boring. Let's hope they get this resolved as the app/device concept is very cool.
September 13, 2010 10:11 AM
Neither iPhone nor iPad app seem to work as well as using the web UI from either device, not to mention background music streaming. Until they update/repair both apps, I prefer to use my.pogoplug.com and forget about the apps.
September 13, 2010 4:50 PM
double drive entries are due to a second reload or try swaping drives in the usb connections worked for me
September 14, 2010 3:46 AM
I've same thing. Just tired swapping drives around. No luck. How to get rid off it. Or is it a bug. iPhone app is missing a eject load drive feature on it as well.
September 17, 2010 9:07 AM
i have an iphone4 and im getting the hdd showing up twice as well. didnt used to, just something new that started the past week or so.
September 17, 2010 5:00 PM
I've linked this thread to the pogoplug's support team.
Waiting for their reply.....hoping soon.
Bye
Dario
September 17, 2010 5:03 PM
Hi all
This is Christopher, Director of Pogoplug Support.
Just letting you know we are aware of the issue and are working on an update to the Pogoplug iApp.
We intend to submit to the App Store as soon as possible and anticipate an update will be available no later than the first week of October. I am taking into account the App Store's typical turnaround time for approvals.
Thank you all for your patience.
Christopher
September 17, 2010 6:29 PM
Thank you for the very quickly reply Christopher.
Hey guys, this is what I intend for a very responsive support team!
Pogoplug Rulez! :-)
September 18, 2010 5:39 AM
Hi Christopher, Director of Pogoplug Support,
Remember this issue is not only affecting the iapp, it is also happening on the Android app too.
September 20, 2010 5:02 PM
Rob68 said: Hi Christopher, Director of Pogoplug Support, Remember this issue is not only affecting the iapp, it is also happening on the Android app too.
Hi Rob68
You are correct. Android seems to have this issue as well.
We are already working on an Android update as well.
Christopher
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