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September 11, 2010 12:18 PM

Categories: My.Pogoplug Website

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Jack

Member
Joined: 05/12/2010

Hi,

Since yesterday Sep 10,2010, I couldn't upload files using my.pogoplug.com web gui anymore. It always stays as upload failed and nothing is uploaded.

I have tried restart pogoplug/ remove and re-plug back to power outlet, nothing works.

But if I copy over LAN using samba, or download using transmission torrent, the harddrive is writable.

Can anyone look into this issue? Is it because the firmware update for printer support?

Thanks!

Discussion:    Add a Comment | Comments 1-9 of 9 | Latest Comment

September 13, 2010 12:50 PM

Anyone having same issue?

September 13, 2010 2:18 PM

My wife was having this issue a few weeks ago. She was trying to upload a document from her work computer and it was hit or miss; sometimes it would work, others it wouldn't.

September 13, 2010 2:30 PM

Hi JJ,

It happened to me as well..I just kept trying until it worked.
But what troubles me is right now (I think right after the printer share update, but it might be a coincidence), I couldn't upload any file most of time and once in a while it works but the uploaded file will end up 0 byte (empty file).

September 15, 2010 7:35 PM

Check your security settings and turn off "Use full security sessions". My brother & myself found this to be the cause of our upload failures.

October 1, 2010 10:19 AM

Having the same problem right now, upload appears to go 100% but the folder to which I'm trying to upload shows empty.

"Full security sessions" are turned off, the device is brand new.

Any advice?

October 1, 2010 11:39 AM

Hi HappyPappy,

Mine somehow started to work after Christopher troubleshooted with me. All we did was that I shared a folder with him and he was able to upload. Afterwards my loading is fine...Maybe you can ask someone to do same for you.. I am not sure if it's something weird in the code or it's just random.

Full security sessions off and try IE can be a secondary solution..

October 2, 2010 8:09 AM

Tried sharing the drive out with myself, no workie.

Tried IE and full security sessions remain off.

Frustrating.

October 2, 2010 10:39 AM updated: October 2, 2010 11:18 AM

Well not sure what changed, I turned on full security sessions thinking that maybe HTTPS would pass through the corporate proxy better than regular HTTP and I also turned on SSH.

For now it's working but I don't have a good explanation and it's still frustrating. I suspect something to do with HTTP Proxy.

My advice/request to POGOPLUG, enable Proxy support in the desktop apps. Most people behind corporate firewalls will require this.

UPDATE:Definitely the HTTPS vs HTTP (full security session) settings for me, I tired turning full security off and my problem re-appeared, turned it back on and everything is fine.

Problem being that none of my uploaded pictures will preview or show with full security session turned on so now I have to turn security sessions off when done uploading.

A pain but better than not working at all.

October 6, 2010 10:13 AM

I have same problem and changed to full security session and it works now.

Discussion:    Add a Comment | Back to Top | Comments 1-9 of 9 | Latest Comment

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