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September 7, 2010 08:56 AM

Categories: Pogoplug Classic

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errant

Member
Joined: 04/23/2010

Hello

I am looking desperately to do in the library "my movies" to delete a filter in which I deleted all the files. Whatever I do every time I click on videos that I always have this file appears with a thumbnail that no longer exists in the directory! I really need to do more in this miniature disappear. I found nothing in the FAQ and how to manage this filter.

Thank you in advance for your help

Discussion:    Add a Comment | Comments 1-4 of 4 | Latest Comment

September 9, 2010 12:12 PM

Nobody to help me?
In this case I should perhaps just reset? How?

Thank you

September 9, 2010 1:38 PM updated: September 9, 2010 1:43 PM

I'm not sure I understand your problem and this may explain why others, who are usually most helpful, on this forum have not responded to your request for assistance.

However, when I have had similar unexplained problems I have followed the steps given below. Perhaps this may help you.

===================================================================

Safely ejecting your drive from the my.pogoplug.com interface is necessary for safely unmounting your drive. It is possible for you to recover your drive from this state as long as Windows assigns a drive letter to your USB drive.

1. If the drive is still connected to your Pogoplug, please power down the unit before disconnecting the drive
2. Physically detach the drive from your Pogoplug
3. Physically attach the drive to your computer
4. From your Start Menu, open Disk Management
5. If the attached drive has been assigned a drive letter, proceed. If not, stop here and update me.
6. From Start --> Run type cmd
7. From the command prompt, type chkdsk X: /f where X is the drive letter assigned to the problem drive
8. Check Disk should repair the disk. Please update me after this step.

===================================================================

Best wishes Smile

Remember, its not what life does to you, but what you do with what life does to you, that matters.

September 11, 2010 12:40 AM

There's no way to delete folders created under "My Movies" with the 2.1.2 firmware. They are supposed to be deleted when all files in them are deleted, but they aren't. That bug should be fixed in the new firmware version coming out in the next few weeks.

If you want to reset though, you can detach the drive from the Pogoplug and hook it up to a computer and then delete the hidden .cedata folder. That will reset the entire drive though and the Pogoplug will need to regenerate all thumbnails and transcodes again.

September 15, 2010 1:15 AM

Hello

Thank you very much, as there is still no update of the firm, I performed the procedure and it works, only small drawback is that the system must re-index and transcode everything but the shared folders and files were kept well recognized and my DD again.

Thank you again

Discussion:    Add a Comment | Comments 1-4 of 4 | Latest Comment

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