(how do you close a ticket without resolution? we don't do that where I work... interesting)

Your request (#11548) has been closed.

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http://support.pogoplug.com/tickets/11548

Ray, Aug 25 11:31 am (PDT):
Hi James,

Thanks for the update. I confirmed with out testers that this is a bug we are looking into. I apologize I do not have a better answer at this time.

I will close this ticket, but let us know if you have additional questions.

Best,
Ray