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August 15, 2010 12:37 PM

Categories: Pogoplug PC

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handlin

Member
Joined: 08/15/2010

I found the instructions which tell how to use Active Copy to backup a folder but cannot see how to browse to a local folder in the "From" window. 

So far everything has been easy ...

Thank you.

Handlin

Discussion:    Add a Comment | Comments 1-5 of 5 | Latest Comment

Jon.QA Avatar
Cloud Engines
August 19, 2010 6:16 PM

The from dialog shows up only when you click the "set up Active Copy on a new folder". Once you have selected that folder, you need to click the stop/start button so that the "change location" link shows up next to that Active Copy job, and then you can select the "to" folder. Hope that helps!

Jon.QA Avatar
Cloud Engines
August 19, 2010 6:16 PM

The from dialog shows up only when you click the "set up Active Copy on a new folder". Once you have selected that folder, you need to click the stop/start button so that the "change location" link shows up next to that Active Copy job, and then you can select the "to" folder. Hope that helps!

Generic Member Avatar
Member
August 20, 2010 6:40 AM

I think you misunderstood the problem. I cannot access the from folder (my local folder to backup) in the From window. I can only "see" the pogo drive folders.
Thank you.

Generic Member Avatar
Member
August 20, 2010 10:27 AM

I think I should be asking a different question - How do I get the PogoPlug software to open on my local computer. The drives show as network drives. On my office computer the PogoPlug software opens the correct window to be able to backup, (I can see my office local drives as well as the PogoPlug drives at home). At home that convenient window does not open. I am running Windows xp sp3 at home; Windows 7 at the office.

I have downloaded the software, it appears in the Programs list, and I can click on it - but nothing obvious happens.
Thank you.

Jon.QA Avatar
Cloud Engines
August 20, 2010 11:27 AM

Ah - that sounds like it might be a bad install or config issue - best to contact support - they should be able to help you out.

Discussion:    Add a Comment | Back to Top | Comments 1-5 of 5 | Latest Comment

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