Richard,

Online support were very helpful. I seem to have had 2 issues but I have a solution for both. On checking my hard drive I did not have a directory called 'My Videos' the version on my desktop was called 'Roger's Videos'; I could not change the name for some reason so changed the pogoplug entry in the registry to 'Roger's Videos' from 'My Videos'. I then found the software stopped a little further on. This seemed to be caused because the mapping letter P was already allocated to a device. I have a printer with 6 card reader sockets and L through to Q were allocated to them. I disconnected the printer, ran the PogoDrive application (it worked and allocated the P: drive to pogoplug) and then reconnected my printer. I thought Windows should automatically manage the drive problem but obviously it did not in this case.

Hope this works for you.

All the best

Roger