There isn't a "trick" that I know of... what format are the files? Do you have the unit set to transcode them? I'm not sure if that would impact discovery of the files, but it might help everybody figure out what might be going on. I haven't had any issues with Pogoplug discovering .MP4 files, which is usually what I use.

Peter Redmer
Administrator
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Jimmy, if you safely eject your hard drive and attach it to your computer, you can delete a hidden folder called ".cedata". This will erase all Pogoplug meta data and when you re-attach the drive to your Pogoplug, Pogoplug will automatically re-build it. However, please be aware that this will cause Pogoplug to generate photo thumbnails and transcode your movies (if your media settings are set to transcode), so it can take some time.