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March 19, 2010 10:54 AM

Categories: My.Pogoplug Website

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JJ

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Joined: 03/18/2010

I shared a folder with a friend of mine which contained multiple pages of files. When he tried looking at the files, he could only see the first page which is just a fraction of everything he needed to see. Anyone know what the issue is here?

Discussion:    Add a Comment | Comments 1-8 of 8 | Latest Comment

June 11, 2010 1:48 PM

I'm having the exact same issue. I wonder if anyone has figured out a solution to this problem.

July 2, 2010 12:41 AM

Same problem here. Any fix coming? Otherwise, this is pretty limited.

July 2, 2010 7:19 PM

Same experience I'm having. I think I must be overlooking something though. When I go back to My Music I see it all and they are all checked as shared though when I click on the ones that don't show in the invite account it says they are selected to share but no one has been invited. I would have thought that sending an invite at the root folder would have done it. I'm a bit perplexed - surely I don't need to go in and individually invite for each folder. I'm sort of thinking I may have sent out that initial invite before all the sub folders were indexed or something. I don't know how I should backtrack to catch them all. Maybe I should send another invite for folder? A bit perplexing.

July 9, 2010 2:26 PM

Might be a known bug - ask the sharees to try sorting the files using the "Sort by" tool on the Action menu at the bottom of the pane - let us know if that works! If it doesn't, this might be a new issue we need to look into.

July 9, 2010 5:57 PM

I've tried that, it doesn't help. I even wiped the drive and did a fresh start with a new folder and it did the same thing. I then theorized that maybe it didn't like seeing "&" in the sub folder names so changed them to "and" - that didn't help.

The thing I'm going to try next is to start with a totally empty disk and populate the folder via the pogo upload tool. Up until now I've been build the contents with a bulk copy as a regular USB drive outside of the Pogo.

It would really help if there was a document of some simple rules that especially covered things 'not to do'.

July 12, 2010 3:01 PM

@DJAmbient - I've tried using the Pogo Upload Tool - it doesn't fix the problem. I've also gotten an entirely new Pogo Plug device, started with a fresh hard drive and I get the same issue - guests can only see the first thirty-two (or so) files in a directory.

I broke down my entire music library into 30 file directories - it's a nightmare to manage (and you have to send an invite for every single directory) - but it beats giving access to the entire drive.

Luckily, I only have one other person connected to the drive.

July 19, 2010 9:04 AM

Try changing the Sort.  When i changed it from default it seemed to show more pages. Very strange but that was the work around i found.

August 21, 2010 9:23 PM

Have we found a solution to this issue yet? I'm still having the same issue with one particularly large folder.

Discussion:    Add a Comment | Back to Top | Comments 1-8 of 8 | Latest Comment

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