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Welcome, friend. I'm getting that error as well. I am also unable to log in on my 2nd computer (I'm logged in on my primary computer a couple of hours ago).
This is one of my great fears of owning a Pogoplug. If Pogoplug goes belly up, what do we do with the hardware? Turn them into door stops?
Categories: Pogoplug Classic
I can't log in. When I go to my.pogoplug.com I get the following error message:
ERROR
An unhandled RPC exception occurred on method listSharedAlbums: 500 [Unspecified server error]
OK
Do you know what this is and how I can log in?
Member
- member since: 03/18/2010
- rank: 1186 of 13225
- 1 forum threads started
- 3 comments
March 18, 2010 10:19 PM
updated: March 18, 2010 10:21 PM
March 18, 2010 10:30 PM
I am getting the same error. It appears to me that they are having a server problem. Hopefully they will get it fixed soon.
My Windows application still works however...
View unverified member's comment - posted by JHMM
March 18, 2010 10:52 PM
PogoPlug has placed the server code in an Escrow account and in the event that they go belly up it will be released to Source Forge. This is one of the reasons I choose them over similar products. Of course that does not help us now when the server is down.
This is one of my great fears of owning a Pogoplug. If Pogoplug goes belly up, what do we do with the hardware? Turn them into door stops?
PogoPlug has placed the server code in an Escrow account and in the event that they go belly up it will be released to Source Forge. This is one of the reasons I choose them over similar products. Of course that does not help us now when the server is down.
Editor
- member since: 04/21/2009
- rank: 3 of 13225
- 43 articles authored
- 76 forum threads started
- 615 comments
March 18, 2010 11:04 PM
Cloud Engines is very much aware of this issue and is working hard right now to correct it, more details here:
http://www.pogoplugged.com/forum/thread/13321/Overview-of-Pogoplug-s-v2.1.0-F...
March 18, 2010 11:41 PM
Hey everyone
http://my.pogoplug.com is back up. The various problems that people were seeing that showed up as 500 errors as well as login errors have been resolved. Our engineering team was alerted when the problem showed up and went to work immediately to resolve it. We certainly regret the inconvenience this service outage has caused, and definitely appreciate the quick responses here and to our support team on this issue.
Thanks all!
Jon
March 19, 2010 8:54 AM
updated: March 18, 2010 9:29 PM
When I try to log on via the web I get this error:
ERROR
An unhandled RPC exception occurred on method listOwnerAlbums: 500 [Unspecified server error]
I'm assuming it's in the process of updating the firmware - (fingers crossed that it is that).
March 19, 2010 8:55 AM
Hey everyone
http://my.pogoplug.com is back up. The various problems that people were seeing that showed up as 500 errors as well as login errors have been resolved. Our engineering team was alerted when the problem showed up and went to work immediately to resolve it. We certainly regret the inconvenience this service outage has caused, and definitely appreciate the quick responses here and to our support team on this issue.
Thanks all!
Jon
April 9, 2010 4:48 PM
@thenmen...that's a different error - try flushing your browser cache, closing your browser and restarting it
June 26, 2010 8:30 PM
I can't log onto my Pogoplug. When I attempt to, I get the following error message:
An unhandled RPC exception occurred on method listOwnerAlbums: 600 [Invalid argument]
I'm running a PC with Windows 7 64 bit
Thanks in advance for any tips you can provide :-)
July 3, 2010 9:57 AM
Clearing cache doesn't work, 90% of the time i get sent back to login screen. If i do log in, first thing i click gets RPC error 600.
I wonder if their servers are over loaded from the woot item a week ago that was the seagate pogoplug. And now they have all been received so there are a ton of geeks trying to use it on their july 4th weekend.
Its bad timing since pogoplug support is off for the weekend also.
July 13, 2010 4:01 AM
Got the same here: An unhandled RPC exception occurred on method [[directory_obscured]]: 500 [Unspecified server error]
Happened after I removed an admin alias, found out that the folders that I beforehand had explicitly shared with this user, again need to be shared. I cannot share them now however, getting the error above.
Any clues?
Kind regards,
Sander
July 13, 2010 4:39 AM
Solved by disabling option "Turn on sharing for folder "[[folder_name_cloacked]]" ", it seems this resets all user rights for the folder.
July 13, 2010 8:12 AM
Well
I brought myself also that Pogoplug.
I am from Switzerland and I have a Mac 2.53mghz with 10.6.4 . I did not have any troubles with the installations or registrations item but after I signed over my.pogoplug.com . The tricky thing was, that there was not even a hint or a explaining Information about why I cant get in or so. The Pogoplug site simply loads the same longin Mask where you have to type your psw and email.
Thanks in advance for any tips you can provide.
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