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March 18, 2010 08:30 AM

Categories: Pogoplug v1, v2, and PRO

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DAK

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Joined: 03/09/2010

I am new to this.
i)My second computer is saying '' email address and password do not match our records'' although my other computer is opening Pogoplugged O.K. How do I sort this out?
ii)Should Pogoplug show in Network?
iii) If I want to add a file in ''Files shared with me'' I get the message ''you need permission to perform this action - how do I get permission?

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

March 18, 2010 9:20 AM

You running PogoPlug drive for Windows or Mac?

DAK said: I am new to this. i)My second computer is saying '' email address and password do not match our records'' although my other computer is opening Pogoplugged O.K. How do I sort this out?
The same login should work on both the PogoPlug drive software and at my.pogoplugged.com
ii)Should Pogoplug show in Network?

When running the drive app the folders should show up as new drives.

For example my dirves show like this when running the drive app.


iii) If I want to add a file in ''Files shared with me'' I get the message ''you need permission to perform this action - how do I get permission?
That is for people that have shared their pogoplug drives/folders with you. You don't put files there they do.

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March 18, 2010 9:48 AM

Hi, Brandon, I definitely seem to be using different passwords on the two Computers - I have just found that out since my query was sent in. On the point about Network - the 'P' Drive is showing OK in Computer. Thanks, David K.

March 18, 2010 2:34 PM

Windows Vista.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

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