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March 6, 2010 07:48 PM

Categories: My.Pogoplug Website

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Tim

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Joined: 03/06/2010

Have been able to successfully share files and folders. After I have removed the user from sharing of the folder they still have access. The only way we were able to remove them was by having the user delete the folders themselves. Is there a way for the pogoplug administrator to remove access without contacting the user the folders are shared with?

Discussion:    Add a Comment | Comments 1-5 of 5 | Latest Comment

March 6, 2010 11:36 PM

Tim, were they accessing the shared folders over the drive app or through the Web app? Removing their email addresses from the folder shares should stop them from being able to see them.

March 7, 2010 2:31 PM

We were accessing the shared folders over the Web App. We granted sharing to an email address through the invite (recipents recieved the notification via email and were able to access the folder) and then later we removed their email addresses (expecting they would not longer have access) and were still able to see the folders and the contents. We were very suprised as we thought if we removed them they won't be able to have access to the folders or contents (this was still the case even if they logged out and back in). We tried this several times with the same results.

March 8, 2010 9:55 AM

Tim, the case you are describing should definitely work. I just tried it (add a share and then later remove it) and it's working fine for me. Can you contact support@pogoplug.com so they can help figure out what's going on?

April 7, 2010 12:16 PM

Removing access needs a simple searchable function. Please add feature to search email address for ALL shared folders/files in order to remove access. Is there another option to do this currently?

May 15, 2010 12:08 PM

Was the file sharing issue reported by Tim, on March 7, solved? And if so - how?

Discussion:    Add a Comment | Back to Top | Comments 1-5 of 5 | Latest Comment

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