@28FootCat

Please contact Pogoplug Support. We can take a closer look at your problem.
http://support.pogoplug.com/requests/anonymous/new

-christopher

What is a solution? I have a exact problem. Please post the solution

I am also having problems uploading files to the drive, as well as those I have provided full access to. I can locally place files on the drive to be accessed, but cannot upload them remotely. Help.

@SRR

Usually, a clean power cycle of Pogoplug and your attached drive takes care of this:

Safely eject the drive from my.pogoplug.com

Physically detach the USB drive

Power cycle Pogoplug, wait for a solid green led

Attach the USB drive

Of course, only the owner of the Pogoplug can login to safely eject the drive.

If uploads continue to fail, please contact Support and we'll look into it further

-christopher

Well, since posting my initial messages, and following the directions Chris had posed, I still have the same problem. However, after some more troubleshooting, using different computers, having different friends try and upload, and going to coffee shops and using different computers I can better describe what is happening.

1) Uploading files to uploads@mypogoplug.com work and the files do show up there, most of the time anyway.

2) I can see the drive, download, play music, whatever remotely both inside my home, as well as remotely.

3) Using the client inside my home works great and file transfers to and from the drive using the shared P: drive created by the client work fine.

3) Simply cannot upload to the drive online remotely. Either the status bar hangs at 32.0k or if it is a smaller file it looks like it may have uploaded ok but no files show up. I have even had it show larger files look like they uploaded ok but they NEVER appear on the drive remotely.

HELP! Has anyone else ever run into this problem???? I have even taken the original 16 gig flash drive off and connected a 1TB drive to the PogoPlug seeing if changing the media would help. The only thing I have not changed is the router, but I figure if it receives emailed files and I can access files remotely (downloaded but not uploading) that is not the problem. I even updated my router's firmware and still no joy.

HELP! I really want to make this work and looking for other suggestions.

-Russ

Wilbur, I actually can now upload OK, as long as I don't use Internet Explorer 8. I don't know if it has to do with IE8, or the FLASH type interface they have set up for the PogoPlug to upload. I did some testing the other day eliminating each individual variable and I found all works well IF I use the different, plain interface that is used when I upload with the FireFox browser. As I said, I don't know if it is related to IE8, or the Flash interface setup for it, but FireFox works fine for me and that is what I will use when I go to upload files to the drive. Thanks for responding to my message. -Russ

I knew there was something going on when I could send a file to upload@mypogoplug.com in an attachment and it would end up on the drive, but yet the Flash interface it used for uploading would hang, or if it did work disappear but yet the file would not show up on the drive. I cycled the unit, switched drives, and then tried a different browser at the coffee shop down the street using my netbook and was surprised that it worked with Firefox. The interface to upload and status bar were noticably different. So, in essence, I solved my issues, however, I would like to use IE in the future and hope that the interface used with it gets updated so it will work for me down the road. I do like Linux, but at work forced to use Windows so it must work there for me. Thanks again for your feedback.

Check your security settings & turn off "Use full security sessions".

My brother & I were troubleshooting the failed uploads using our secondary email accts which were working, but out primary email accts weren't when we noticed the secondary accts weren't using full security sessions. Turning off Use full security sessions on our primary accts, we were able to upload.