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Not to jack your post, but I've been having extremely slow speeds as well. I've never gotten the pogoplug over the 400Kbps range on dnloads. It averages in the same range as you (230-285 Kbps).
I'm using the pogoplug connected to a wireless D-Link N router. Windows Vista Home Premium SP2 (32bit).
Any help would be appreciated.
Categories: Pogoplug Classic
I read some comments made back in Sept. of 2009 about slow downloads/uploads but none of them have a clear resolution or "must do" setup, so I’m hoping someone has narrowed down the cause. I have FIOS internet at 25 Mbps down - 25 Mbps up, new pogoplug (Version 2.0.3) wired connected to an ActionTec Fiber Optic router along with a portable Seagate 500 GB HD with USB 2.0. The router assigned an IP of 192.168.1.53 to pogoplug all my other devices are in that range so no problems there. I DMZ that IP address hoping to speed things up but no luck, the download speeds I get are between 230 Kbps to 285 Kbps. Surprisingly, uploads are faster in the 850 Kbps to 1.1 Mbps range, still slow in my opinion cause I'm doing all this from my office that has 50 Mbps up 50 Mbps up ( IT company). When using the pogoplug drive app on my home PC to transfer videos I get about 56 Mbps or 7 MB /S (all this bytes - bits stuff is so confusing J).
January 27, 2010 4:53 PM
January 27, 2010 6:13 PM
I have the same issue!
I understand there are many factors at play here* but would be nice if someone could give us some help on how to optimize the setup for the device. And to point out which factors are the real bandwidth killers.
* factors for slow download speeds I can imaging are:
- The distance of the pogoplug to your router. Mine is connected to a wireless router behind my internet providers router (suboptimal i guess)
- The upload speed of your own internet connection.
- The speed of the pogoplug server that makes the connection possible
- The distance the package that is downloaded has to travel (Australia-USA-Denmark)
- The download speed of the one that is downloading from your drive.
- Also, what happens when you are accessing big files at home on your Pogoplug while at the same time someone else you share some files with is trying to download those? (I guess multiple users and the threat of data corruption is something Pogoplug developers have taken care of). But it will at least influence download speeds.
January 27, 2010 9:31 PM
Yes those factors may count TRK and thanks for the reply, but in my case that just doesn't apply. I'm using a 3 feet 100 Mbit Ethernet cable from router to pogoplug, swapping to a gigabit cable didn't help. My office is 8 miles away from my home and both, home and office have a huge bandwidth (only one connection). I think the pogoplug server redirecting the download connection is the culprit. The streaming speed is also another obscure area since the player doesn't provide any speed information or other than using windows network performance to get an approximate number. Does anyone know if the streaming speed changes according to the video rate speed? I encoded a DVD movie to Nero Digital at 6 Mbps and the streaming feature worked pretty good but I just don't know at what speed it is been streamed?
February 2, 2010 8:27 AM
I have still a few questions Cloud Engines might be able to answer.
My Pogoplug enabled device (a Seagate Dockstar) just died on me last week.
I send it back to be repaired. So I'm not sure if the connection problems I had, got something to do with the hardware or simply with the type of internet connection.
On my LAN network it worked pretty well, although I don't understand why the device is equipped with a Gigabit Ethernet connection, a simple 100Base-T would have been sufficient, I guess the bottleneck is the USB 2.0 interface here? Or is there something I overlooked?
My internet connection (ADSL) has pretty bad upload speeds. I guess upload speed is the one thing that counts for this device if you want others to access your pictures. My upload speed is only 1Mb/s. And speedtests even reveal it is often lower then that.
For sharing pictures with Wifi enabled picture frames it works OK because the RSS feed can take time to load during the frame displays the first pictures.
But I also tried to share whole albums just by inviting people via email. In this case my friends have experience very poor results, connecting to the Dockstar. Even download speeds that are again much lower then my upload speed.
Is the only solution to change my internet provider or is there something I can do myself?
Best regards, Rogier
February 2, 2010 11:52 AM
@Franco,
I don't believe the streaming speed changes based on bit depth - the player is Wimpy Rave. Your speed throttling is more than I would have expected as well, but then I don't know of any other users who have such high throughput at both ends of the pipe. I've asked engineering to review and comment.
@TRK
GigE does mean USB2 is your bottleneck - instead of a theoretical top speed of 100 mbps, you have 480. This can be particularly useful if you are sharing content on the same LAN to a number of people / machines that are streaming high bandwidth content.
Outside your LAN upload speed is almost always going to be your bottleneck. As you saw, speedtests will show that the true sustained throughput is likely to be less, and sometimes considerably less than the advertised (which most companies do not guarantee).
The quick answer to your question - more upload bandwidth will alleviate most of the performance issues your friends seem to be having. There aren't any settings to tweak to make sharing images / music any better - in face we already generate thumbnails for images precisely for people sharing across the internet.
Best,
Jon
February 2, 2010 12:14 PM
Ok I understand now about the gig ethernet connection.
What upload speeds are concerned:
I guess to get better upload speeds I will need to get a Cable internet connection (through my TV company) or Glasfiber connection because the ADSL2 (in the Netherlands) as I understand it doesn't allow any higher upload speeds then 1-1,3Mb/s.
Thanks for the answer.
February 2, 2010 4:26 PM
Jon.QA said: @Franco, I don't believe the streaming speed changes based on bit depth - the player is Wimpy Rave. Your speed throttling is more than I would have expected as well, but then I don't know of any other users who have such high throughput at both ends of the pipe. I've asked engineering to review and comment. @TRK GigE does mean USB2 is your bottleneck - instead of a theoretical top speed of 100 mbps, you have 480. This can be particularly useful if you are sharing content on the same LAN to a number of people / machines that are streaming high bandwidth content. Outside your LAN upload speed is almost always going to be your bottleneck. As you saw, speedtests will show that the true sustained throughput is likely to be less, and sometimes considerably less than the advertised (which most companies do not guarantee). The quick answer to your question - more upload bandwidth will alleviate most of the performance issues your friends seem to be having. There aren't any settings to tweak to make sharing images / music any better - in face we already generate thumbnails for images precisely for people sharing across the internet. Best, JonThank you for the quick reply Jon.I was confused on the download speed, I mentioned an average of 275 to 320 kbps but when looking closer to the download window it actually reads 320 KB/Sec so I should multiply that by 8 resulting in 2560 kbps or roughly 2.5 Mb/s (I hope I got it right this time). 2.5 Mb/s is a lot better but still low for having 25 Mbps down and 25 Mbps up, a 4.5 Gig movie takes forever to download. I'm sure pogoplug has a good through output because when downloading that same 4.5 Gig movie with my laptop on a N WiFi internally within my house network, it runs nicely at a steady 9 MB/s!! By the time I grab my coffee the download is done, and I’m not even using the drive app, I’m using the web link. The only reason I still think there might be a redirecting problem when downloading files is because when using other streaming devices like slingbox HD I can get a steady 8.2 - 8.5 Mbps through output stream to my office (could be faster but slingbox has currently a cap of 8.5 Mbps). FTP runs very fast on that range too. In my opinion the streaming player is not wimpy at all it looks and sounds like I’m receiving the stream on the high end range (4-6 Mbps). Very crispy and sharp even when set at full screen!! That’s the reason of me wandering about the streaming speed.Thanks for the great forums.Franco.
February 2, 2010 5:21 PM
@Franco - cool cool - good to know! 2.5 Mb/s does sound a lot more reasonable.
Pogoplug isn't P2P outside the house, so any traffic you send between your office and your home will go through our servers. That is probably the reason your speed is considerably less than the top speed of even your FIOS connection (which is about half your work connection) - it is a limitation and one that we may design out of the product in the future what you're seeing is expected. Glad you like the streaming player! I was actually referring to the embededded streaming software we use (which is called Wimpy Rave) - we think it's pretty good too.
And glad you're finding the forums useful!
Best,
Jon
January 28, 2011 3:43 PM
I also have very slow download/upload speeds and most of the time it get's interrupted, it'd be good if one could at least resume the downloads instead of starting over all the time
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