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October 19, 2009 07:27 PM

Categories: Remote Access Software (Windows)

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Bristolview

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Joined: 09/16/2009

I use a Windows Media Center as my TV Tuner and DVR. Most of the recordings are watched and deleted, but some I keep around. The ones I keep are converted into a smaller video format (wmv, or avi), such as the shows my daughter watches.

Using the drive client, I copied the video folder of my daughter's videos and pasted it into the Pogo Drive. It started fine, the drive flickered away and the files began to copy. A few minutes later, an error pops up indicating an unexpected error occurred. Ok, that happens.

When I look at the drive now (via the drive app), it shows as empty. Not good. Reloading the drive client is a no go. Powering down, and attaching the drive via USB directly, the data is fine. Plugging the drive back into Pogoplug, no joy; still shows empty. Plugging a different drive into the Pogoplug, same results, nothing there. Looks like the Pogoplug is confused. Power down the Pogoplug, then back up, plug the drive in and everything is happy.

Not a big problem while I'm in the house, but a huge problem when traveling in Asia or Europe. Pogo confused back home is not so useful. I rigged up an X10 Power Switch that I can control remotely, to power cycle it if needed. Is there a more graceful way to do this? Does Pogoplug have a system watchdog to monitor health? Any and all help is appreciated.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

October 20, 2009 11:20 AM

Please send an email to support@pogoplug.com, they can help you to look into it and find out what happened and prevent it from occurring again.

October 20, 2009 1:25 PM

Oh yeah. Will do.

October 21, 2009 6:02 PM

Support looked at the logs in my Pogoplug and saw a general USB error. I swapped out the drive for a different drive today (based on the recommendation from Support)and I'm getting much better operation. My video library is still copy (no errors yet), but photos and many other large collections went just fine already. The previous drive never made it this far.

The drive that isn't working so well, is an HP Pocket Media Drive. I've not had any problems with it when directly connected to the PC via USB; only with the Pogoplug. For whatever reason, it and the Pogoplug do not seem to get along.

The new drive is an Iomega MiniMax, which so far is working very well. Many GB's of data (approaching 100) and still no errors, nice.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

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