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August 11, 2009 02:06 PM

Categories: Pogoplug Classic

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BigAudio

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Joined: 08/10/2009

The basic set up is this. The Pogoplug is at my brother in laws house, because he has Verizon Fios. with 20 mbps down, and 10mbps upload. We have one USB hard drive hooked to it. At my place, I have Time Warner Cable internet, and it tests at 12mbps down, and only 494kbps up. So it seems when I upload a file, it usually just chugs along at 65kbps, which I suppose is due to my crappy upload speed. But, when I download, like a 2 gig video file, it takes 10 to 12 hours, and sometimes crashes right at the end. Looking at the activity monitor, I am only getting 85-140kbps download.  That seems really slow to me. Is it the cloud engine servers slowing me down?

Also, I encoded a movie, formated for the Iphone,  H.264, web optimized, and around 1 gig in size. I uploaded it to the drive attached to the PogoPlug, and tried the Iphone software. It took a couple minutes, and the video started to play, but auto paused after 45 seconds or so.. and then if I hit play, it would play for a second or 2, and pause again. (like i am needing it to download more before playback) again.. It just seems really slow to me.  Any advice?

Discussion:    Add a Comment | Comments 1-25 of 25 | Latest Comment

August 12, 2009 12:31 AM

I have the same problem, bought the pogo to stream movies to the iphone but no go. It starts plays a few seconds then stops. This happens over 3g, however I can stream movies to the iphone over my local wifi just fine. So I believe you can chalk this up to AT&Ts slow network or the Pogo iPhone apps lack of buffering.

August 12, 2009 10:48 AM updated: August 12, 2009 10:49 AM

question for you guys: what happens when you try to play it via the web interface from the pc? do you get the same playback issues?

edit: to be more specific, what happens when you play these same video files via the web interface from a pc over the internet?

August 12, 2009 3:54 PM

OK.. I read this, and I Had to go try things out.

When I use the web interface, things are much quicker. Downloading a 1.9 gig video file it downloaded in about an hour and twenty minutes, the speeds getting up to around 500kbps, and as slow as 160 kbps, but usually hung in the high 200's. When I used the POGO application for mac, (so it shows up as a mounted drive) it is way... slower. the same file now says about 9 hours to go, with only 30mb downloaded so far. (according to the activity monitor, im getting around 75Kbps (I wish it was the other way around, because then I could point Itunes to look at the distant hard drive to grab the music and videos.

And as far as going to the video file through the web interface, so far the web optimized video opens a flash player.. and stalls. I cant access it on my ipod touch, because it wants to install flash..(and we know how that ends..LOL)

August 17, 2009 1:45 PM

I'm having the same problem with trying to playback movies. I can play them fine on my home network, but I can't play them either on my Iphone or my Mac Book Pro when I'm away from my home network...Any ideas? Personally, I wouldn't recommend this advertised as a feature, if it doesn't work as advertised...

August 25, 2009 12:15 PM

I am going to bump this...

It feels like there are not many people that have a pogoplug yet... or at least people on the support forum.

August 26, 2009 10:33 AM

For what it is worth; I have the same issues with the iphone client, with the Mac and the PC at work. Copying files from my Pogo plug (or streaming video) is very slow. My cable connection gives me about 20 Meg down and 600K up. Pogo Plug Tech Support was responsive but basically said it is my slow up link. However, my Sling Player works just fine so I don't know. I guess Sling does some pretty cool compression stuff.

Anyway - Not sure they will be able to fix or not.

Ralph

August 26, 2009 11:06 AM

That shouldn't be the case with me, My pogoplug is at my brother in laws house, and he has 10mb UP. So, I know its not a slow uplink.

August 26, 2009 11:43 AM

BigAudio said: That shouldn't be the case with me, My pogoplug is at my brother in laws house, and he has 10mb UP. So, I know its not a slow uplink.

OH. Okay - well that is what they told me.  I may bring the pogoplug to work - we have a DS-3 here.  If I still have the issue then the problem could be on the Pogoplug "server" end......They said it was not.

August 26, 2009 12:38 PM

I find it to be extremely slow over the internet, playing video files using VLC is miserable...sometimes they don't even work.

August 26, 2009 2:42 PM

BigAudio said:
When I use the web interface, things are much quicker. Downloading a 1.9 gig video file it downloaded in about an hour and twenty minutes, the speeds getting up to around 500kbps, and as slow as 160 kbps, but usually hung in the high 200's. When I used the POGO application for mac, (so it shows up as a mounted drive) it is way... slower. the same file now says about 9 hours to go, with only 30mb downloaded so far. (according to the activity monitor, im getting around 75Kbps (I wish it was the other way around, because then I could point Itunes to look at the distant hard drive to grab the music and videos.


Thats awesome speed! I found i can get a reliable 80 kbps down with is sometimes going above to 120 at most, but 80 is what ive come to expect when im away from my home network. Ive got Cox cable with >20 mbps down and an upload speed that varies between 6 and the 10 mbps they(cox) promise. (And thats the same using either the desktop app or the web interface on a chrome browser)

If i download several different files at once, they all download a little slower than if i was downing them one at a time, but if you sum up their down speeds its almost always greater than 80 kbps.

I download the movie then watch cause i have the same problems trying to stream. It works, but streaming was the plan when i put the movies on my P drive.
Still wayy cooler than no movies at all!!

And speeds at home are greater than 5 mbps so its no problem there
Yay movie night! (and vlc)

November 25, 2009 10:32 AM

I have pogoplug on a high-speed DSL (Bellsouth)and cannot download anything of any size at all. This thing sucks! I have tried different places to download over the net from, including a fast cable modem and get the same poor results.

November 27, 2009 1:25 AM

I didn't buy it yet, but I wonder, how fast is it when used as a drive in Windows Explorer and used over Internet? I normally work on multiple MS office files, word, excel powerpoint etc.
How slow would be the searches over the drive over the internet?Mar

November 27, 2009 9:45 AM

I MUST have a setting wrong or something, because my popoplug web connection is the fastest DSL that Bellsouth offers... something like 16 megs download/1meg upload. I have a Western Digital "book" drive with two 500-gig NTFS drives (mirroring each other) that is connected via USB to the pogoplug.

I tried to do a search of this drive for .doc files and I turned it off after 10 minutes. It did list a few .doc files, so I tried to open up a 7-meg Word file and it was so slow, I oculdn't tell anything was happening.

This Windows 7 machine is a 4-processor laptop with a DSL connection via 802.11n wireless connection, which should be decent. If the pogoplug is working properly and my settings are right, the pogoplug is a first-class dog and there is no way I would recommend it. I have access to a Buffalo NAS over the net and access is decent, much faster than the pogoplug.

I am hoping that pogoplug is monitoring this site and will suggest something that I can do to make this hardware useful. At this point, it is essentially worthless.

November 27, 2009 10:18 AM

Thanks... How fast is the access to Buffalo Storage as a mounted drive over the internet? Is it much slower than a USB drive over a cable?

November 27, 2009 12:43 PM

Buffalo 1 TB NAS USB connected to Linksys Router 802.11n, USB connected to Cable Modem - 2.5 meg picture file downloaded in 1 min. (41.66k/Sec.)

Western Digital RAID 1 (mirrored 500 Gig disks) connected USB to Pogoplug, Connected USB to Linksys 802.11g router, connected to Bellsouth DSL 512k/sec upload speed 2.5 meg picture download took 2 minutes for the download screen to open, after 6 minutes total, with the progress screen showing about 9k per second and half of the file downloaded, it stopped downloading and my computer opened the picture with only the top half of the picture. This same type of thing happened when I was trying to download one of my audiobook files... incomplete download that just abruptly stopped (timed out?)... I dunno.

It is important to note, I guess that the buffalo NAS is in Pensacola, where I am now... and the Pogoplug is in Georgia. More switches to go through.

November 27, 2009 1:17 PM

I tried another picture file from the Pogoplug and it downloaded at a hair above 50k per second and the whole file was there... go figure.

November 27, 2009 2:15 PM

Maybe you need to wake the server disk up and then count the time?
So the first file will take to open forever, but the next few ones may take short time?

December 2, 2009 1:19 PM

From what I gather, people are experiencing bandwidth problems when accessing the pogoplug (behind a router) from the internet. I am wondering if the poor bandwidth performance is the same when accessing it through the web interface via http &https. My suspecion is that accessing pogoplug through the internet is heavily hampered by the throughput of my.pogoplug.com servers.

A little side track question. What download speed from pogoplug do people experience on their internal lan? What about upload speed? Thank you.

February 27, 2010 11:26 AM

Did not get through complete thread but have several things to watch for in bottlenecks. I have 50Mbps service but only get 30 when going through my router/Unified Threat Management system. Most of the consumer routers were not built for these speeds until very recently (most were DSL rates).

When evaluating the speed a common misconception is comparing your ISP speed of say 2 Meg to a actual speed of say 140Kbps. ISP's quote in bits and computer show bytes (I know for many this is obvious, but thought it might help). Therefore the 140KBps is actually 1.12 Mbps.

Comparison of using the Pogo Connect (??) drive mounting software vs using a browser is the different protocols. Browsers use http/https as pointed out by newbie. The downloaded software is using WebDav (I believe) which is know to be slow. I use Apple's MobileMe iDisk and one other implementation of WebDav and all are slow.

Cross ISP streaming is not always one of the two ISP's. These connections go through "peering" points which are not under the control of either ISP. An interesting test would be to stream across a single ISP instead of going through the peering point. Last of my knowledge, consumer lines take a different path than business which is more subject to congestion.

Just a couple of thoughts. I have not started my testing yet. Still trying to do homework on how the Pogo reencodes the video or how I prevent it from doing so.

Please excuse if this was obvious, just thought the Bytes vs bits would at least make it more meaningful.

June 17, 2010 3:25 PM

I have the same problem as Donny D. Is there a solution for this.

June 17, 2010 3:35 PM

I am having problems watching movies over 3g for IPHONE. Any suggestions.

View unverified member's comment - posted by ndussert

September 26, 2010 6:37 PM

Wow...

Well, I've been reading through all sorts of reviews for Cloud Storage solutions and came across an article about PogoPlug being able to "sling" content from home. Therefore, I natural figured why pay a cloud provider for the storage and transfer when Pogo could do it. I assumed it would work as good as my Slingbox device, sorry to hear it doesn't.

I was hoping to use it for on-demand content from my home to our 4G Evo's.

Thanks for all your comments/posts, I guess I'll be looking for another solution.

Good Luck with it.

- Chad

September 27, 2010 10:12 AM

If you re-encode the content to limit the bit-rate it will work on the Pogo. Pogo has, it appears, not yet mastered the art of adjusting the rate based on uplink/downlink band-width. If you have an iphone - try Air Video. You have to run a client on your PC or Mac but it does a GREAT job 'slinging' video content.

September 27, 2010 3:32 PM

newbie said: From what I gather, people are experiencing bandwidth problems when accessing the pogoplug (behind a router) from the internet. I am wondering if the poor bandwidth performance is the same when accessing it through the web interface via http &https. My suspecion is that accessing pogoplug through the internet is heavily hampered by the throughput of my.pogoplug.com servers. A little side track question. What download speed from pogoplug do people experience on their internal lan? What about upload speed? Thank you.

This may be something to look at for performance problems...

I noticed my file transfers are routed through 38.122.2.* (the pogoplug servers).  This seems unnecessary.  (IP locator says my traffic is going through Washington DC, ugggghhh, I feel sorry for internationals)

I could understand the servers being used as a middleman for establishing a connection between the pogoplug hardware and the pogoplug app, but once my connection has been established I should not be routed through their servers.  Unless I'm missing something.

Discussion:    Add a Comment | Back to Top | Comments 1-25 of 25 | Latest Comment

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