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August 4, 2009 04:15 PM

Categories: Pogoplug v1, v2, and PRO

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Diogenes

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Joined: 08/04/2009

I was copying files from my office desktop to my pogoplugged drives using the "drive application" that makes the plug appear as "P:\" Somehow, the permissions changed and the drive turned to read only, but I didn't do anything. Anyone know what's going on... and how to correct it?

Discussion:    Add a Comment | Comments 1-24 of 24 | Latest Comment

August 4, 2009 10:07 PM

First of all make sure you are using the Pogoplug drive version 1.0.0.16.

Are you trying to save the files directly from Office or trying to copy them from Windows Explorer?

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October 12, 2009 9:26 PM

Any resolution to this issue? I am having the same problem after installing 1.0.0.37

October 13, 2009 12:35 PM

Have you tried safely ejecting the drive from my.pogoplug.com and connecting it directly to your PC, then using chkdsk or the disk utility to verify the drive's status?

If you continue to have issues with this, please email support@pogoplug.com

November 26, 2009 9:07 AM

This is happening to me too. When I connect the drive directly to a PC, the PC will not even recognize the drive now. Grrrr. Pogo web sees it as a Read Only, and gives instructions to fix referencing a button which doesn't exist. Pogo drive app (the only useful aspect) does not see anything. Any help?

December 17, 2009 4:01 PM

same issue here. I had a small drive connected to the PGP, and it all worked fine. I used web access AND the pogoplug connector on the MAC. But, once I disco'd the drive from the pogoplug, unmounted it, ejected it, then disconnected it from the pgp, and connected it to my mac directly via USB, all I get is READ ONLY, cannot write to the drive? What up with that, how can it be changed back

December 18, 2009 12:57 PM

I have the same problem. In my case it happens file at a time. Part of the time the files will save and can be recovered from the network drive ok. But most of the the time the files are either read-only or corrupted.
Note: I'm using the Seagate DockStar.

December 30, 2009 12:05 PM

yeah, I'm not sure what is going on here, but same thing. And, I try to copy files over the pgp and it SHOWS copying, but then the file is only 2kb, and I cannot even delete it.

December 30, 2009 3:01 PM

I have a Seagate DockStar. My problem was similar but I never lost the entire drive. Only the files that I opened were affected, and then only Microsoft Office 2003 files. Microsoft Notepad files were not affected.
In any case, I found that the drive had not been mapped correctly even though all of the files on the P: drive showed in Windows Explorer on all computers. When you right click on the P: drive there should be an option to disconnect network drive. In my case this option was not available. Also, the p: drive letter was not available for mapping as Pogoplug had it taken.

I removed the Pogoplug program via add/remove programs. The P: drive disappeared from Windows Explorer.
Then I went to My Network Places > Entire Network > Microsoft Windows Network. Expand the latter and follow the tree down to something that looks like Seagate or Pogoplug depending on which device you are using. Then map using the P: letter.

In my case, I was finished except for doing the same to the other computers on the network. In windows explorer I had something similar to Seagate xxxxxx. With all my files underneath. I had a fully functional NAS drive independent of Pogoplug. I did have delete and replace the files that I had worked on but that was it.

For those who want Pogoplug functionality you might be able to reinstall the Pogoplug program?

For those of you that have lost the entire drive, I don't know. Somehow, you have to get the drive reformatted.

Why is it, that when Pogoplug comes up with a solution to a problem, they only give the solution to one individual via a private reply? Why not post it to this discussion group?

April 11, 2010 11:40 PM

Did any resolution ever come of this? I seem to get this randomly using the web interface, am copying a large file, and it suddenly notes failed, and then the drive is in read only mode, fine if I'm near to the NAS, but obviously going to be a complete pig if I'm 3 states away

April 12, 2010 11:00 AM

The is no resolution to this problem. I tried to make it work for two months and spent way more time than I care to admit.
Fact is if have any need to recover your content, YOU CANNOT AFFORD to be using Pogoplug or the Dockstar or any combination of the two. Sooner or later you WILL lose you content.

April 12, 2010 11:13 AM

I resolved this issue a year ago with the assistance of the P Plug support team by connecting the drive directly to my machine and using the chkdsk utility. I never lost any of my data and the issue has not happened since. The inconvenience is a small price to pay for all of the convenience!

April 12, 2010 11:25 AM

NO! This situation has not been resolved for the majority of users. Maybe for the few operating under an undefined yet fixed set of parameters. Once again, if you want to gamble, go to Vegas.

April 12, 2010 3:00 PM

Fortunately I've yet to lose data (I did plug the drive into my PC and it was still there and okay) have yet to run fsck on it, so will see when I do if that shows anything, but it's a pain in the rear to have to do this at all.

Again, it's fine when I'm 20 feet from the device, but when I'm at work, in another state, or another country, it's obviously not exactly convenient.

July 17, 2010 11:03 PM

Just experienced "this drive is in read only mode" warning. The warning window has a message that says "click here to fix this problem" but when you click that, nothing appears in the way of a tutorial or help page. The list of folders on your pogoplug appears in a few moments, looking like the web interface.

So, how does one fix this problem? I can probably figure it out, unmount the external drive and attach direct to PC, etc. but I would like to know from Pogoplug team why this happened, what they suggest, how to avoid it in future.

August 3, 2010 3:31 PM

I have exactly the same problem than E pogo...

September 11, 2010 7:24 PM

I have the same problem? When I bought my Pogoplug in July it worked ok then I have not used until yesterday as I had been using a PlayMax but need my Pogoplug again and this is really frustrating me.

View unverified member's comment - posted by pogeric

September 23, 2010 6:17 AM

Well I gave Pogoplug a fair chance. It has been nothing but trouble...difficult and buggy. Apart from that the dreaded 1 x Format and having to transcode everything for it to work once then the next hour or day frustratingly only playing 10 second preview. Mine is sat in a box next to me now awaiting DHL. So good luck everyone, but my headache is now over as I'm getting a refund. BTW Amazon.co.uk where I bought mine is now selling at half price and free shipping. I wonder why!? Good luck all!

October 7, 2010 12:00 PM

Same problem here. I can't believe that this has been going on for over a year and there's no public response from pogoplug? What's up? Doesn't sound at all like a one off problem.

View unverified member's comment - posted by joe

View unverified member's comment - posted by Taser

November 3, 2010 11:47 AM

Any hard drive connected to the Pogoplug should be safely ejected from the website before detaching it from the Pogoplug. There is an eject icon next to your hard drive's name within My library or you can also safely eject the drive from the General Settings page on the website.

If you continue to experience this issue, please contact us at http://support.pogoplug.com/requests/anonymous/new

November 19, 2010 12:46 AM

I just ran into this problem. After reading this thread, I plugged the drive into a local computer and ran chkdsk on it. It seems to have brought it back from the dead but there were a few file casualties along the way. That's disappointing, after just light use over a couple of weeks. If it happens again soon I may just give up on it. It's a brilliant idea, but if the software is that unstable the whole concept is useless.

One specific suggestion: when the "read only" message comes up, there's a button to click for more information. You click it, a little flashes and immediately disappears. Very frustrating. Fix that and put the remedy discussed in this thread into that message box so people know what to do.

April 14, 2011 7:43 AM

I have the same problem with a FAT formated drive. now and then it goes into read only mode. Very frustrating since I'm a few miles (8 hour drive) away from my pogoplug. I did place my pogoplug at my parents house for offsite backup.

This is very frustrating and I can't recommend a Pogoplug to anyone that want to have access to their files. You basically need to have this thing beside you for all the frequent reboots & drive checks. I have waited a long time for Pogoplug to get their act together and make this thing what its advertised to do.

My computer with ssh access is 1000% more reliable than the Pogoplug. I can't think of a time when the Pogoplug just worked. I'm happy the few times I'm able to upload files to this thing.

Discussion:    Add a Comment | Back to Top | Comments 1-24 of 24 | Latest Comment

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