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July 27, 2009 06:27 PM

Categories: Remote Access Software (Mac)

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mike

Member
Joined: 05/11/2009

Hey there! Has anyone else tried PogoPlug on Snow Leopard? I've been running it for a few months now and it doesn't boot correctly, I have to run it by hand, then I can't click on the icon on the menu bar to do anything. Also, I updated MacFUSE to the latest Beta, to no avail avoiding some of the bugs.

Anyone have success?

Discussion:    Add a Comment | Comments 1-25 of 31 | Latest Comment | 1 2 Next »

Jon.QA Avatar
Cloud Engines
July 30, 2009 12:18 PM

Hey mike,

I can tell you that we're not looking at it in the office just yet. We'll make every effort to have the Pogoplug working seamlessly with 10.6 when it ships, of course.

When you say "doesn't boot correctly" do you mean automatically when you login, or anytime you try to log into your account?

Thanks!
J

JeffMc Avatar
Member
August 1, 2009 9:19 AM updated: August 1, 2009 9:20 AM

I'll add to Mike's comments:

On 10.6 10a421 seed, on the 32 Bit kernel, Pogoplug will run, but it is flaky at times, but once you get the drives to mount they work. The Menubar icon does not do anything, and the only way to stop Pogoplug is to use the Activity monitor to force stop it.

On the 64 Bit kernel, MacFuse is running in 64 Bit mode, and since you guys are not linked against it, pogoplug will not even start, because it cannot find the loaded 32 BIT dynlibs, because, they are not loaded in a 64 Bit kernel.

So two things, you most likely are going to have to debug why on the 32 Bit system, it is a bit flakey, and for the 64 bit kernel, you are going to have to provide a fat binary that has Pogoplug linked with the 64 Bit MacFuse, as well as the 32 bit.

Regards,

Jeff

JeffMc Avatar
Member
August 26, 2009 1:24 PM

Snow Leopard 10.6 is shipping on Friday. Any word on the issues using pogoplug on 10.6? I am sure that the number of complaints will rise dramatically, come Friday night.

begunfx Avatar
Member
August 28, 2009 4:09 PM

Yeah. Can you guys please let us know the status on compatibility with Snow Lepoard. I just bought it, but after reading this post, I'm thinking it may be better to wait until you guys can tell us that there isn't any trouble with upgrading. Much appreciated.

Jon.QA Avatar
Cloud Engines
August 28, 2009 4:12 PM

hey folks,

We have found some problems with snow leopard in our preliminary (very quick) peek. I wouldn't recommend upgrading to snow leopard if the drive application is your primary means of accessing your Pogoplug. I'll have more info on this next week!

j

JeffMc Avatar
Member
August 31, 2009 5:05 PM

Jon.QA said:

hey folks,

We have found some problems with snow leopard in our preliminary (very quick) peek. I wouldn't recommend upgrading to snow leopard if the drive application is your primary means of accessing your Pogoplug. I'll have more info on this next week!

j


Serious.. Are you guys not on ADC? Access to the API complete seed has been since June. I am surprised you guys never looked at it, and especially with a bug I filed.

Anyone want a used Pogoplug?

Peter Redmer Avatar
Editor
August 31, 2009 5:17 PM

I've upgraded to Snow Leopard and it seems to be working fine for me so far, but then again, I haven't tried everything such as streaming video, etc. However, both the My.Pogoplug service as well as the Pogoplug Drive software seem to be working fine for now. I'll make sure to submit a report if I come across anything as time goes on.

Peter Redmer
Administrator
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Chris Louie Avatar
Cloud Engines
August 31, 2009 5:27 PM

For anyone here having continuing to have issues with Snow Leopard and the desktop plug-in, please contact Support. Anything you offer up will help us debug any builds we are currently working on.

-christopher

dougzv Avatar
Member
  • member since: 05/12/2009
  • rank: 30 of 12555
  • 63 comments
August 31, 2009 6:18 PM

Everything seems to be working great now. Thanks for the quick update!

begunfx Avatar
Member
August 31, 2009 6:24 PM

Jon.QA said: hey folks, We have found some problems with snow leopard in our preliminary (very quick) peek. I wouldn't recommend upgrading to snow leopard if the drive application is your primary means of accessing your Pogoplug. I'll have more info on this next week! j

 Heya Jon, can you please clarify what problems you found with Snow Leopard?  Some people on hee posted that they haven't had any trouble, but you said you found some issues.  I'm just real hesitant to install it knowing this possibility.

s4mb4 Avatar
Member
September 1, 2009 11:40 AM updated: September 1, 2009 11:44 AM

no issues here

s4mb4 Avatar
Member
September 1, 2009 11:43 AM

no issues here. running 10.6 with the pogo software 1.0.0.24
i did not upgrade. i did a clean install of snow leopard and a clean install of the pogo OSX software.... everything is working perfect.

crimsonredmk Avatar
Member
September 2, 2009 5:58 PM

I can't write on a clean install on Snow Leopard, read-only. Works on Windows 7 though, no problems there. Running 1.0.0.24.

Chris Louie Avatar
Cloud Engines
September 2, 2009 6:00 PM

crimsonredmk said:

I can't write on a clean install on Snow Leopard, read-only. Works on Windows 7 though, no problems there. Running 1.0.0.24.


MIke

I think I have a solution for you. Please submit a ticket to support.

-christopher

Generic Member Avatar
Member
  • member since: 09/03/2009
  • rank: 8538 of 12555
  • 1 comments
September 3, 2009 7:55 PM

Hi,

Just upgraded to Snow Leopard (10.6), and when forced to 64-bit mode at startup (holding 6 & 4 keys), the pogoplug desktop app doesn't open. The menubar item appears, but clicking just brings up the preferences dialog. No access to the drive.

When booting into 32-bit mode, no problems found.

Thoughts? Updated drivers?

Thanks.

Chris Louie Avatar
Cloud Engines
September 3, 2009 8:48 PM

heshiegreshie said:

Hi,

Just upgraded to Snow Leopard (10.6), and when forced to 64-bit mode at startup (holding 6 & 4 keys), the pogoplug desktop app doesn't open. The menubar item appears, but clicking just brings up the preferences dialog. No access to the drive.

When booting into 32-bit mode, no problems found.

Thoughts? Updated drivers?

Thanks.


heshiegreshie,

Please contact support. I believe I may have something you can try.

-christopher

nmatheis Avatar
Member
September 5, 2009 3:27 PM updated: September 5, 2009 3:43 PM

I'm running Snow Leopard and Pogoplug 1.0.0.24 and am getting intermittent read/write errors and intermittent ejecting of the Pogoplug Drive. The Pogoplug Drive is much, much slower to mount/unmount than it was under Leopard, as well. Sometimes, when I start to browse through the directory on my Pogoplug-mounted hard drive, the read process stalls out - I just see empty folders even though there should be files or sub-folders.

stever_two Avatar
Member
  • member since: 09/07/2009
  • rank: 8530 of 12555
  • 1 comments
September 7, 2009 6:33 PM

I had the executable on my drive when I upgraded to 10.6 and after the upgrade the drive would not mount. Deleting and reinstalling the software fixed the problem. No problems since.

begunfx Avatar
Member
September 8, 2009 3:04 PM

I'm having the same write error problem. I submitted a report on it, and waiting to hear back.

Jon.QA Avatar
Cloud Engines
September 8, 2009 5:33 PM updated: September 8, 2009 5:39 PM

Hey Guys - sorry I didn't get to you last week with this, but Mac drive app build 34 is up with beta support for snow leopard - http://www.pogoplug.com/downloads/

Includes beta support for Snow Leopard 10.6

Fix for bug 647 - Unicode conical form equivalence corrections to account for equivalent but different representations being reflected correctly in all cases.

Fix for bug 512 - Save an image using Apple Preview corrupts file on HFS+ J drive

Fix for bug 566 - iTunes CD ripping produces glitches

Known Issues: Snow Leopard 10.6 booted in 64bit kernel mode (non default on all consumer machines) will not load Pogoplug Drive (see http://blog.fosketts.net/2009/08/30/64bit-snow-leopard-kernel/)

crimsonredmk Avatar
Member
September 8, 2009 5:49 PM

Downloaded and it works fine, except on Snow Leopard -x32 it's saying that an upgrade is available. Not an issue, just a minor cosmetic glitch I guess ;)

Generic Member Avatar
Cloud Engines
September 8, 2009 6:02 PM

crimsonredmk: thanks, fixed the notification

Jon.QA Avatar
Cloud Engines
September 8, 2009 6:02 PM

heh was just about to say "we fixed the notification issue, thanks for the head's up!"

JeffMc Avatar
Member
November 13, 2009 4:11 PM

Jon.QA said:


Known Issues: Snow Leopard 10.6 booted in 64bit kernel mode (non default on all consumer machines) will not load Pogoplug Drive (see http://blog.fosketts.net/2009/08/30/64bit-snow-leopard-kernel/)


Any word on 64Bit OS X kernel support yet?

JeffMc Avatar
Member
December 10, 2009 9:47 PM

Hmmmm, still no word on 64BIT 10.6.2 support? What is going on? I have 16MB of memory in this MacPro. Rebooting to a 32 bit kernel just to access the Pogoplug is kind of ridiculous. Silence is not golden. What is the holdup? No equipment to test it on? No software developers? Or just don't care?

Discussion:    Add a Comment | Back to Top | Comments 1-25 of 31 | Latest Comment | 1 2 Next »

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