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Have you tried restarting the pogoplug desktop app / clicking Reload instead?
It alwasy works for me, and since the new updates (14,15,16) im not having this problem so much anymore
In doing a file transfer to the PogoPlug I have had Windows File Explorer stop responding on a several occasions. I suspect this issue might be more Windows, than PogoPlug. However after Windows recovers it leaves PogoPlug in a state where I can not see any of my drives on any PC or via the web interface. I have to physically unplug PogoPlug to reboot it. Is there a way to remotely reboot it?
June 26, 2009 12:21 PM
June 26, 2009 12:40 PM
updated: June 26, 2009 12:41 PM
FLS4507 said: Have you tried restarting the pogoplug desktop app / clicking Reload instead? It always works for me, and since the new updates (14,15,16) I'm not having this problem so much anymore
Yes, Reload did not work in this case. It seems the problem was with the device, as I could not see the drives on any PC or the web app. I suspect Reload just disconnects and reconnects to the device, rather than restarting the device.
July 29, 2009 8:07 PM
updated: July 29, 2009 8:08 PM
I had this happen to me again today while at work... My PogoPlug got in some weird state where disc access was very slow, to the point where it was not usable. I knew a reboot of the device would solve it, but how to do it remotely?
Being that the PogoPlug runs Linux and telnet, there has to be a way, right? There is! Since I have remote access to a home PC, I simply VNC'd in, ran telnet, and issued the 'reboot' command to the PogogPlug. Telnet on the PogoPlug worked fine as the issue appeared to be more related to disc access. Within seconds my disc access was restored.
VNC is great, but not everybody wants to open their firewall and run VNC at home, and what if I want to reboot PogoPlug from my iPhone :), I needed to find an easier solution. I did find one, but it gets harder before it gets easier...
I started with the Telnet Scripting Tool, (TST10.exe). A simple tool that allows you to run a script to perform a telnet session. I installed this on a PC internal to my home network and created a script.
Then after I had my script, I needed a way to remotely execute it. Here comes "Tweet My PC". A program that watches a Twitter account for specific commands that it recognizes. It then executes commands on the local PC in response to those commands it receives over Twitter.
It does get a little more difficult than that because the Telnet Scripting Tool requires some command line parameters to execute the script. You can easily build these into a batch file, but Tweet My PC won't execute a batch file. So, I had to use Bat2Exe.com to convert the batch file to an exe.
It took some work, but it all came together nicely and works reliably. Now, all I have to do is tweet "rpogo" and my PogoPlug reboots. Complicated, but effective. If anyone else is interested in this I'll post more details and scripts if needed.
I should warn you though, I'm not sure of the effect this would have if you happen to reboot Pogoplug while it is writing data. It could be bad, so consider yourself warned.
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September 18, 2009 2:30 PM
Jimmy said: In doing a file transfer to the PogoPlug I have had Windows File Explorer stop responding on a several occasions. I suspect this issue might be more Windows, than PogoPlug. However after Windows recovers it leaves PogoPlug in a state where I can not see any of my drives on any PC or via the web interface.
I have only had my pogoplug for just over 2 days and have already had this problem several times. It's nice to know I can hit Reload, but does anybody know why this is happening in the first place and have a solution for the problem *before it occurs*.
I'm using Window XP SP3, Intel Pentium M, 1.1 Ghz, Cisco WRT160N v2 Router, 500GB WD MyBook.
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September 21, 2009 2:27 PM
@thunksalot - that sounds like something that our support should look at: I'd encourage you to write into them and we can investigate from that angle.
@Jimmy, et. al. - remote rebooting of the Pogoplug is on the feature list now - I can't guarantee that it will get implemented in the near future, but I agree that it's a good feature to have. I'd like to see the batch file you created - it sounds like a tool I'd like to have in my arsenal, and I bet there are users out there who would really appreciate it.
Thanks!
October 9, 2009 10:21 AM
The script (below) is really simple and requires the Telnet Scripting Tool.
192.168.0.106
WAIT "login:"
SEND "root\m"
WAIT "Password:"
SEND "ceadmin\m"
WAIT "#"
SEND "reboot\m"
WAIT "lost."
August 23, 2010 9:31 AM
I've the same problem, any news? Where I can remotely restart my pogoplug. It's one of the main advantage of a pogoplug to use it in remote mode... but if it's crashed, it's bad...
Thanks in advance if we can find a 'reboot' button in the interface...
August 23, 2010 1:32 PM
Still on the feature list - I've tagged this post in the product backlog and I'll be sure to post here when we do add that feature. I can tell you that it's not high on our priority list, so I wouldn't expect it anytime soon.
August 23, 2010 1:38 PM
BTW, I have not personally experienced this issue where PogoPlug becomes unresponsive in a very long time. So it's possible that either it was due my hard drive, the way I was using it, or it's been fixed in the last firmware upgrade. All of which have changed since I last had the issue.
August 24, 2010 3:38 PM
to remotely restart my pogoplug, I SSH into the device, and initiate the following command from the shell
/sbin/reboot
Works like a charm..
September 14, 2010 2:50 AM
This has happened to me a few times before and again today - all drives disappeared. Remote reboot would definately be a good thing!
February 18, 2011 12:07 PM
Same issue here. It started about a month ago. Drives missing. Normally I just reboot by pulling the plug. Don't like to do that all the time.
Reloading doesn't work. It was the first thing I tried.
Since I see others having this same issue, it would behoove Cloud Engines, to fix the issue, since it clearly is a pogoplug problem.
My philosophy has been that if these types of issues don't get resolved I generally buy from someone else in the future. It's good to know there are many solid alternatives out there today.
February 18, 2011 12:19 PM
Couple things. The /sbin/reboot worked. The problem is that the configuration for uPNP is wiped out each time you reboot. You have to reset it. It would be nice if they would give us the option to have those settings maintained between reboots.
February 18, 2011 1:08 PM
updated: March 2, 2011 11:00 AM
You may want to add a sync command before you reboot to write memory contents to files before rebooting. This would keep files from getting corrupted. The uPNP settings may be in /tmp, which is in memory and gets wiped out after every reboot. Pulling the plug on a pogoplug without ejecting the drives or not performing:
sync
sync
halt (or reboot)
can cause file corruption.
Addendum: clarification, make sure you do a sync, sync, halt or reboot to prevent corrupting the file system.
March 2, 2011 8:47 AM
Voldak said: "to remotely restart my pogoplug, I SSH into the device, and initiate the following command from the shell"
How do you SSH into the device? My DHCP clients list does not have pogoplug listed, but has a list of local IP addresses without any names. I did "quickconnect" on each of them, with the IP address as the host name and my pogoplug login name as user name, but in each case, it failed to connect. I assume that had to do with my SSH settings being off. Can you give more detailed info about how to "SSH into the device," especially if you off another location? Thanks.
March 2, 2011 8:47 AM
Voldak said: "to remotely restart my pogoplug, I SSH into the device, and initiate the following command from the shell"
How do you SSH into the device? My DHCP clients list does not have pogoplug listed, but has a list of local IP addresses without any names. I did "quickconnect" on each of them, with the IP address as the host name and my pogoplug login name as user name, but in each case, it failed to connect. I assume that had to do with my SSH settings being off. Can you give more detailed info about how to "SSH into the device," especially if you off another location? Thanks.
March 2, 2011 10:45 AM
bchandrasekaran said: Voldak said: "to remotely restart my pogoplug, I SSH into the device, and initiate the following command from the shell" How do you SSH into the device? My DHCP clients list does not have pogoplug listed, but has a list of local IP addresses without any names. I did "quickconnect" on each of them, with the IP address as the host name and my pogoplug login name as user name, but in each case, it failed to connect. I assume that had to do with my SSH settings being off. Can you give more detailed info about how to "SSH into the device," especially if you off another location? Thanks.
to SSH into the device you will have to make sure that SSH is enabled. To do this login to pogoplug.com and go to "Settings" at the top. Once in settings go to "Security Settings" and select "Enable SSH access for this Pogoplug enabled device". After you select that it'll have you make a password. Be sure to make this password a more secure password. I recommend at least 10 alpha-numeric characters with random capitalization and other characters.
To be able to access it from the outside world (outside of your network) you will have to open the SSH port on your router (port 22), to do this go to portforward.com and look up your model of router to see the directions.
WARNING!! - Opening up SSH on your router to the whole world is a dangerous idea. In a matter of minutes you will have people from all over the world trying to access your pogoplug over SSH. What I recommend is only opening up the port to certain other external IPs. For instance, i have mine setup to only be accessible over SSH on my local network (lan) and my public IPs from where I work. Most over-the-counter routers don't have this support, so be warned that opening SSH for the whole world to see isn't the best when it comes to security.
March 7, 2011 6:36 AM
Or if you have more knowlegde install fail2ban on the pogo so opening ssh to the world is then a lesser problem.
June 7, 2011 3:58 PM
Yeah, while I admire Jimmy's ability to devise a creative solution, I wanted a more direct approach.
Since CE wasn't addressing this (hello, guys, it's been at least a year and a half's worth of requests by dozens of people on this forum) I decided to go to a hardware solution: http://www.RemotePowerSwitch.com I may post back with my experience with this device. Admittedly, costs as much as a PogoPlug, but, hey, you can use it with 4 devices, so when I move to a dedicated server or add Pogos, I'm still able to remotely manage power.
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