From experience:
3: On the Pogoplug end, not much, the only log I've been told about is one that only stores data about what's going on inside the 'plug, not who is connecting.
On the Pogoplug Drive software it's a different story; here, you get a log of who is logged in through the Drive software but it's only on the local computer. Additionally, unless you change logging to Verbose (registry edit required) you don't see anything more than who connected and when. In Verbose you get everything though.
6, 7 Both the Pogoplug web interface and the Pogoplug Drive require the Cloud Engines servers to log in, which are hosted on the Amazon Cloud. Unfortunately this means if Cloud Engines dies, or Amazon kills their distributed processing (cloud) services, your Pogoplug can't log in and therefore can't work. (This is why I keep asking for SMB, so if Cloud Engines vanishes or their servers have a fainting spell, I can still get my stuff locally.)
The situation might have changed since I've been looking at it, so trust only the official word; this is just what I've seen.
Categories: Pogoplug v1, v2, and PRO
I'm thinking about getting a PogoPlug to use both as an in-home network as well as an 'away-from-home' network for when I'm out of town and for my relatives. (No point in having two networks.)
It really sounds like a great thing, but I have some questions about security & privacy, though. I'm not going to be putting my tax info and such on the network, but that doesn't mean I want other people having access to what I do put on it.
1) What kind of security does PogoPlug offer? I know you have to log into the My.PogoPlug portal, so that means a username & password, but that's not much security. What's to stop employees of PogoPlug from browsing through our stuff on their lunch break? For example, if my wife decides to take some interesting pictures & vids and put them on the plug for me while I'm out of town, I don't really want some schmuck at PogoPlug.com looking at them.
(If I understand right, the username & password in on the portal end, not the pogoplug end. So the portal does see our username & password.)
2) What steps do you take against web trojans & password stealers on your end? And just general security breaches of your servers. Since everybody has to go through your portal (right?), that means any breach there will make every user vulnerable. And a breach will eventually occur. That's the nature of today's internet.
3) What kind of information does the pogoplug device itself share with / send to PogoPlug.com the company? I know it 'phones home' to set up the initial connection to the my.pogoplug portal. And I would assume that PogoPlug occasionally automatically does updates. But what other info gets sent? And what gets kept & for how long?
4) Does PogoPlug.com keep any records of what files are shared, who accesses the info, etc. etc.? If so, why?
5) Since the plug is its own little web server, what kind of firewall, security, etc. stuff does it have to protect itself from some random attack that might occur? I know it's not x86/Windows based, so that's some protection, but since its linux based that might open it up to other attacks.
And a couple other questions
6) Can the plug operate without access to PogoPlug.com at all? Once registered, can I isolate it to our LAN only? (Just open it up to the web when needed.)
7) If the plug truely depends on PogoPlug.com to work, what happens when / if PogoPlug.com goes down or shuts down? Will I have bought a $100 door-stop?
Again, I'm not going to be putting anything really sensetive on it, but the fact that it's going to depend on PogoPlug.com to work and to access the info raises a whole lot of questions about safety, security, privacy and reliability.
See here for a great article on what would happen if Pogoplug went out of business.
http://www.pogoplugged.com/blog/entry/11502/What-happens-if-Pogoplug-goes-out...
http://placeshiftingenthusiasts.com/
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1) This can be said about ALL the online storage solutions. In fact, I struggled with this same issue. I was looking at SpiderOak because most of the other major players in the online storage solutions didn't have a Linux client. One major difference was I am still in control of my data and know where it is with the Pogoplug. What happens if Carbonite, Mozy, SpiderOak, etc go belly up? What happens if one day you try to access your account on one of these services and you can't, they secretly went out of business and have ALL your data, not to mention more than $100, if you have been with them for any great length of time.
5) It is a striped down Linux kernel so I am not sure what kind of vulnerabilities will be exposed. Not to say there aren't any or won't be in the future but I believe the script kiddies and hackers will still stay focused on Windows OS since it is an OS that many people use and they can cause the greatest damage.
6) The Pogoplug service is great but you don't really need it. If the plug is on your LAN you can ssh into it, mount up shares, etc just like you can with any other Linux server.
7) See 1 and 6 comments
You ask some valid questions but in my opinion these are questions that you could ask any offsite, online, cloud backup service. As I stated previously, one of the selling points for me was I am still in control and had physical access to my data. Not to mention I will spend a fraction of the cost over the life of my hard drives, and I can do so much more with the device. Only limited by your imagination. You can't say that about the other "cloud" backup services which only serve on purpose, backup your files. At least you hope they are keeping good backups right? :)
Thanks for the 3 replies.
Basically, it sounds like there is no real reason to believe in any privacy or security when using the PogoPlug.
As for them going out of business, their plan seems more like a joke. They'll release their back end stuff and we users can hope somebody will come along and allow us to use our pogoplugs, and do so without charging us a fee.
If all that interface stuff was actually on the Plug itself and their PogoPlug.com server just behaved like a dynamic domain redirector kind of thing, then most of the privacy & security & reliability issues would disapear.
But that's not as 'sexy' as doing it as a 'cloud', I guess.
Anyway, thanks for the replies, but unless they come out with a pretty convincing statement about these points, I don't think their plug is for me. I'd be better off getting some old laptop and having somebody set up a small home server on it.
Curious said: Thanks for the 3 replies. Basically, it sounds like there is no real reason to believe in any privacy or security when using the PogoPlug. As for them going out of business, their plan seems more like a joke. They'll release their back end stuff and we users can hope somebody will come along and allow us to use our pogoplugs, and do so without charging us a fee. If all that interface stuff was actually on the Plug itself and their PogoPlug.com server just behaved like a dynamic domain redirector kind of thing, then most of the privacy & security & reliability issues would disapear. But that's not as 'sexy' as doing it as a 'cloud', I guess. Anyway, thanks for the replies, but unless they come out with a pretty convincing statement about these points, I don't think their plug is for me. I'd be better off getting some old laptop and having somebody set up a small home server on it.
Maybe there's a bit of confusion here. In order to get any computer anywhere talking to the Pogoplug without having a private domain name for every person, the Pogoplug has to have somewhere to look for connections, and the same is true for the Drive software and web interface. Amazon's cloud is that interface.
The rest of the Pogoplug connection is done through SSL, either at the browser level or the drive level.
Naturally this isn't proof against Amazon going down, or Cloud Engines, or both; but the security question is less a problem than I think you imagine. What you call a dynamic domain redirector is basically what's going on.
Besides this, you'd still have the same security concerns with a home server that you would with a Pogoplug; any computer on any network at any time can be attacked. With a home server though you're doing all the patching and configuring, and if you aren't, somebody else is. Unless you're paying them big bucks to set the server up right and maintain it against zero-day attacks, you're even more of an attack target than you might realize. You'd be exposing yourself to more risk with a home server than with a pogoplug, essentially.
does anyone know what/why and how the local file popoplugfs.log is added and updated? this file contains all data about access and file transfers, and seems to survive a logout by user and login by another user. This seems to be a security and privacy exposure
Popoplug is a very stable software. I am saying this because I started using this software long time ago and till now I had no problems with it. Some friends of mine use Data Center Security to maximize their security at 100%, but I know this is not needed, because with pogoplug my files are safe.
@tivoboy- check the popoplugfs.log for size changes and you will see when the file has been modified.
What's to stop employees of PogoPlug from browsing through our stuff on their lunch break? For example, if my wife decides to take some interesting pictures & vids and put them on the plug for me while I'm out of town, I don't really want some schmuck at PogoPlug.com looking at them.
This is an interesting question that would deserve an answer from somebody in charge at pogoplug. Is there any procedure/access logging/policy that prevents pogoplug staff to browse accounts for mere personal cusiosity? I really would like to know.

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